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 Nav buttons visible on printable packing slips
Author « Topic »  

TequilaMockingbird
Ecommerce Template Expert

USA
529 Posts

Pre-sales questions only
(More Details...)

Posted - 08/21/2017 :  14:19:19  
After my upgrade over the weekend, when I choose "Printable Packing Slip" from the drop-down box in my Order Admin page, and click on an order it brings up a screen with my logo, the order details (no pricing) AND the navigation buttons on the right and left side. I don't want those showing on the packing slips I send the customer. Why are they showing now, and they never did before? And how can I get rid of them?

Sinbad
ECT Moderator

USA
65937 Posts

Posted - 08/21/2017 :  14:32:36  
Hi TequilaMockingbird those are for you to be able to navigate back to the order or forward they will not print when you hit print.

Winners never quit, quitters never win
CSS and Responsive Designs
User Manual for Ecommerce Templates

TequilaMockingbird
Ecommerce Template Expert

USA
529 Posts

Pre-sales questions only
(More Details...)

Posted - 08/21/2017 :  14:37:37  
Yes, they do.

dbdave
ECT Moderator

USA
10413 Posts

Posted - 08/21/2017 :  15:16:17  
Maybe you updated your store and did not apply all files.
Particularly the css file in the admin.

David
ECT Power User

TequilaMockingbird
Ecommerce Template Expert

USA
529 Posts

Pre-sales questions only
(More Details...)

Posted - 08/21/2017 :  15:58:47  
You mean the css/ectcart.css file? Yes, I uploaded that. Is there somewhere in my pages that I have to put the [code]<link href="css/ectcart.css" rel="stylesheet" type="text/css"> [/code] reference to it? (I mean, other than the pages it was in already - is there a new place to put that reference, I guess is what I'm asking.)

Edited by - TequilaMockingbird on 08/21/2017 16:04:09

dbdave
ECT Moderator

USA
10413 Posts

Posted - 08/21/2017 :  16:28:08  
no, there is a .css file in your vsadmin. adminstyle.css
make sure you have that in place from the updater.
Maybe you didn't update it when you applied your updater.


David
ECT Power User

TequilaMockingbird
Ecommerce Template Expert

USA
529 Posts

Pre-sales questions only
(More Details...)

Posted - 08/21/2017 :  18:29:46  
Filezilla said all the files uploaded, but I just checked and re-uploaded that file to both my vsadmin and my duplicate admin file, and now when I click Print, the buttons are gone.

xxcfdrr
Advanced Member

USA
231 Posts

Posted - 01/04/2018 :  11:54:56  
I have this same issue after upgrading to version 6.7.3 ASP.
I get the navigation buttons near the top of the packingslip when it's printed.

I've verified that the adminstyle.css is in the vsadmin folder and the date on it is 11/17/2017

Please help.

Thank you.

Sinbad
ECT Moderator

USA
65937 Posts

Posted - 01/04/2018 :  12:33:45  
Hi you will see the buttons on the screen but they should not be printed are they being printed onto the packing slip?

Winners never quit, quitters never win
CSS and Responsive Designs
User Manual for Ecommerce Templates

xxcfdrr
Advanced Member

USA
231 Posts

Posted - 01/04/2018 :  12:39:35  
Yes, they are being printed on the packing slip.

I have also just noticed that when you add a product to the cart and go to checkout, the usual pop up looking checkout box is translucent and splattered across the top of the screen. I definitely have something missing.

Sinbad
ECT Moderator

USA
65937 Posts

Posted - 01/04/2018 :  12:49:40  
Hi it sounds like your missing the link to ectcart.css on the store pages, the link needs to be added to all pages not just cart.asp example below if the css file is in a folder named css you can add the following to the pages, if not adjust the path to where the file is on your server.

<link href="css/ectcart.css" rel="stylesheet">

Winners never quit, quitters never win
CSS and Responsive Designs
User Manual for Ecommerce Templates

xxcfdrr
Advanced Member

USA
231 Posts

Posted - 01/04/2018 :  12:56:09  
Thanks, it looks like I am missing that on some pages.

Do I need to remove "<LINK REL=STYLESHEET TYPE="text/css" HREF="style.css">" on the store pages?

Thank you.

Sinbad
ECT Moderator

USA
65937 Posts

Posted - 01/04/2018 :  13:06:12  
Hi You need to keep that <LINK REL=STYLESHEET TYPE="text/css" HREF="style.css"> and add the ectcart.css after that line. Example:

<LINK REL=STYLESHEET TYPE="text/css" HREF="style.css">
<link href="css/ectcart.css" rel="stylesheet">

Winners never quit, quitters never win
CSS and Responsive Designs
User Manual for Ecommerce Templates

xxcfdrr
Advanced Member

USA
231 Posts

Posted - 01/04/2018 :  13:07:34  
Thank you so much. I'll do that now to all store pages and report back.

xxcfdrr
Advanced Member

USA
231 Posts

Posted - 01/04/2018 :  15:42:44  
I've made sure the code below is added to the store pages and I am still getting the messed up looking cart pop up page. Any more ideas?:

<LINK REL=STYLESHEET TYPE="text/css" HREF="style.css">
<link href="css/ectcart.css" rel="stylesheet">

Paradise
Ecommerce Template Guru

USA
1602 Posts

Pre-sales questions only
(More Details...)

Posted - 01/04/2018 :  16:21:18  
Clear your cache and do a hard refresh.

Responsive Design Deals Ecomm Plus - ASP 6.8
www.paradiseclothingco.com

xxcfdrr
Advanced Member

USA
231 Posts

Posted - 01/05/2018 :  05:33:13  
"Clear your cache and do a hard refresh."

Winner! That solved the problem with the funky looking popup cart! Thank you so much!

xxcfdrr
Advanced Member

USA
231 Posts

Posted - 01/05/2018 :  05:38:41  
Forgot to include, the packing slip is now free of the nav buttons when I print the packing slip. Thanks again!
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