UPS Shipping Rates Error

Author	« Topic »
xxcfdrr Advanced Member USA 231 Posts	Posted - 01/04/2018 : 15:38:59 I've been getting these errors sporadically, but recently it's very often. Now several times per day. I'll post a screen shot. Using version Ecommerce PlusASP v6.7.3 Thanks for any help.
insight ECT Moderator USA 4479 Posts	Posted - 01/04/2018 : 20:31:03 UPS are complaining because your server does not support TLS v1.2, you need a server/host that does (like us ) They have been monkeying with it for some months, but now it's a permanent change and you won't be able to get UPS rates without that support. quote: Effective 12/31/2017, UPS will only accept TLS 1.1 and TLS 1.2 security protocols. It is highly recommended that the most current version, TLS 1.2, be implemented. After that date, any communication requests submitted to UPS using older protocols (TLS 1.0 or earlier) will fail. source: https://www.ups.com/us/en/help-center/technology-support/data-security.page Peter ServeLink Professional ecommerce web hosting for ASP & PHP https://servelink.com Take a look at our image upload/resize tool for the ASP cart https://servelink.com/clients/cart?gid=7
Andy ECT Moderator 95440 Posts	Posted - 01/04/2018 : 23:51:01 Thanks Peter. We also have a note about that here https://www.ecommercetemplates.com/support/topic.asp?TOPIC_ID=107642 Andy Please feel free to review / rate our software
xxcfdrr Advanced Member USA 231 Posts	Posted - 01/05/2018 : 05:40:31 I do believe we are TLS 1.2 compatible, I put some details in this thread: https://www.ecommercetemplates.com/support/topic.asp?TOPIC_ID=107642
Vince Administrator 42769 Posts	Posted - 01/05/2018 : 06:13:51 It says in that thread you support TLS 1.0 so maybe that is being used in preference to TLS 1.2. I believe TLS 1.0 should be disabled. Vince Click Here for Shopping Cart Software Click Here to sign up for our newsletter Click Here for the latest updater
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