Contact Form Not Working

Author	« Topic »
Steve@envisionit.com.au Advanced Member Australia 250 Posts Pre-sales questions only (More Details...)	Posted - 04/07/2021 : 23:13:44 Contact Form on my website is not working - https://sellcad.com.au/contact.asp. We use MS Office to send emails. I am not sure what the SMTP settings for this would be. At this time, nothing happens even after we submit button. Steve Bungay Envision IT Pty Ltd Suite 4, Level 2, 255 Blackburn Road MOUNT WAVERLEY VIC 3149 Tel: +61 3 9886 7240 Fax: + 61 3 9886 7377
Vince Administrator 42768 Posts	Posted - 04/08/2021 : 00:10:29 Hi Steve You are trying to load the JQuery on HTTP and it is being blocked. At the moment you have... http://ajax.googleapis.com/ajax/libs/jquery/1.8.2/jquery.min.js ...and you should change that to... https://ajax.googleapis.com/ajax/libs/jquery/1.8.2/jquery.min.js I would imagine that the contact form depends on JQuery and once that loads, everything should fall into place. Vince Click Here for Shopping Cart Software Click Here to sign up for our newsletter Click Here for the latest updater
Steve@envisionit.com.au Advanced Member Australia 250 Posts Pre-sales questions only (More Details...)	Posted - 04/08/2021 : 02:30:56 Hi Vince I did that but still the submit button does not work. I created this page with form long time back (6-7 years) and it used to work. I am unable to recollect where I got this form template from? So, I do unable to recreate the page. You think Settings in Admin such as CDONTS matter? Regards Steve Bungay Envision IT Pty Ltd Suite 4, Level 2, 255 Blackburn Road MOUNT WAVERLEY VIC 3149 Tel: +61 3 9886 7240 Fax: + 61 3 9886 7377
Vince Administrator 42768 Posts	Posted - 04/09/2021 : 03:58:28 Hi Steve The problem now seems to be that the form elements don't seem to be in an enclosing <form> tag. It really does seem to be the setup of the form. But there are lots of free contact form type scripts available so would the idea but to just use a new one? Vince Click Here for Shopping Cart Software Click Here to sign up for our newsletter Click Here for the latest updater
Steve@envisionit.com.au Advanced Member Australia 250 Posts Pre-sales questions only (More Details...)	Posted - 04/11/2021 : 22:17:08 Thanks Vince. The form is working now but not sending emails. Steve Bungay Envision IT Pty Ltd Suite 4, Level 2, 255 Blackburn Road MOUNT WAVERLEY VIC 3149 Tel: +61 3 9886 7240 Fax: + 61 3 9886 7377
Vince Administrator 42768 Posts	Posted - 04/12/2021 : 01:23:21 Hi Steve This will probably be down to the configuration settings for your contact form. One way to find these is to look what you have in your ECT admin Main Settings page and use the same settings for your contact form. Vince Click Here for Shopping Cart Software Click Here to sign up for our newsletter Click Here for the latest updater
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