Premium Generic Version

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wrtoll Ecommerce Template Expert USA 764 Posts Pre-sales questions only (More Details...)	Posted - 11/19/2021 : 16:51:39 Hello I have the Premium Generic Version I cannot seem to get an order confirmation after a purchase I am relaying theu smtp.office365 It was working ,it just stopped Is there a log directory I can look at the smtp errors? I have it set for port 587,secure smtp set to none Please advise Warren
insight ECT Moderator USA 4479 Posts	Posted - 11/19/2021 : 19:13:20 You can add this parameter to your includes.asp file: debugmode=true and run a test order. That will display some handy information on your screen that will aid you in troubleshooting. Remove it when done or your customers will see it. Peter Professional ecommerce web hosting services Shared hosting Windows & Linux \| Dedicated servers \| Domains \| SSL Ecommerce Templates specialists since 2003 https://servelink.com
wrtoll Ecommerce Template Expert USA 764 Posts Pre-sales questions only (More Details...)	Posted - 11/19/2021 : 20:28:16 Thank you
wrtoll Ecommerce Template Expert USA 764 Posts Pre-sales questions only (More Details...)	Posted - 11/19/2021 : 20:59:47 It started working again if I dont specify the port? What is the default port for sending mail?
Vince Administrator 42766 Posts	Posted - 11/20/2021 : 03:34:39 Hi Warren The default would probably depend on which email object you are using, if a secure connection is set and so on. If it works however, I would just go with the settings you have. Vince Click Here for Shopping Cart Software Click Here to sign up for our newsletter Click Here for the latest updater
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