Marshall
Ecommerce Template Guru
USA
1909 Posts |
 Posted - 04/25/2023 : 16:31:03
ASP v 7.4.6
Getting this error message BAD_INPUT_ERROR along with "Things don't appear to be working at the moment. Please try again later."
https://www.paypal.com/webapps/shoppingcart/error?flowlogging_id=XXXXXXXXXXXXX&code=BAD_INPUT_ERROR
Marshall
CENLYT Productions - ms designs
Affordable Web Design
Custom Ecommerce Designs
Responsive Websites
Cenlyt.com
Edited by - Marshall on 04/28/2023 05:14:18
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Marshall
Ecommerce Template Guru
USA
1909 Posts |
Posted - 04/26/2023 : 06:33:46
Updated to version 7.5.8 and now Add To Cart does not work. maskus[dot]com
Marshall
CENLYT Productions - ms designs
Affordable Web Design
Custom Ecommerce Designs
Responsive Websites
Cenlyt.com
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dbdave
ECT Moderator
USA
10413 Posts |
Posted - 04/26/2023 : 06:45:04
Hi Marshall, I just tested add to cart on that site and it worked for me.
David
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Marshall
Ecommerce Template Guru
USA
1909 Posts |
Posted - 04/26/2023 : 07:12:12
Apparently clearing the cache did not help, but closing the browser did, so that works. However, I am still getting the error message with PayPal. None of the Payment Option setting have been changed, this just started on its own.
Marshall
CENLYT Productions - ms designs
Affordable Web Design
Custom Ecommerce Designs
Responsive Websites
Cenlyt.com
|
dbdave
ECT Moderator
USA
10413 Posts |
Posted - 04/26/2023 : 08:35:55
Hi Marshall, that may be one for Vince, but I did want to ask where you are seeing this and what Paypal service?
Is this paypal payments where they go off to the paypal site?
Is this message showing on your checkout page?
Thanks,
David
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Marshall
Ecommerce Template Guru
USA
1909 Posts |
Posted - 04/26/2023 : 10:57:36
It is PayPal payments and shows when you go to PayPal. That is the link I provided in the OP.
Marshall
CENLYT Productions - ms designs
Affordable Web Design
Custom Ecommerce Designs
Responsive Websites
Cenlyt.com
|
dbdave
ECT Moderator
USA
10413 Posts |
Posted - 04/26/2023 : 12:38:14
Hi Marshall, I entered a cart at the site and paypal express is showing "PayPal Express (3) error: Authentication/Authorization Failed
Username/Password is incorrect "
Maybe check that as I do see the error you mention when trying to use paypal to pay, so maybe you just need to check your setup.
I do see javascript errors on the page (use the inspector), so you might try to clear those up to see if it make a difference also.
Thanks,
David
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Marshall
Ecommerce Template Guru
USA
1909 Posts |
Posted - 04/26/2023 : 17:59:10
Thanks. I will look at the errors. And I will have to get my client's login to check PayPal.
Marshall
CENLYT Productions - ms designs
Affordable Web Design
Custom Ecommerce Designs
Responsive Websites
Cenlyt.com
|
insight
ECT Moderator
USA
4479 Posts |
Posted - 05/12/2023 : 11:38:38
This was marked resolved, but what was the resolution? We have a client with a similar issue on ECT 7.5.8/7.6.0 ASP/MSSQL: "Things don't appear to be working at the moment. Please try again later." https://www.paypal.com/webapps/shoppingcart/error?flowlogging_id=XXXXXXXXXXXXX&code=BAD_INPUT_ERROR Peter  Professional ecommerce web hosting services Shared hosting Windows & Linux | Dedicated servers | Domains | SSL Ecommerce Templates specialists since 2003 https://servelink.com |
Marshall
Ecommerce Template Guru
USA
1909 Posts |
Posted - 05/12/2023 : 16:19:15
Client changed email address without informing me.
Marshall
CENLYT Productions - ms designs
Affordable Web Design
Custom Ecommerce Designs
Responsive Websites
Cenlyt.com
|
insight
ECT Moderator
USA
4479 Posts |
Posted - 05/12/2023 : 17:14:09
Ah yes, that would do it  . I'll have my client check into that. Thanks for responding  Peter Professional ecommerce web hosting services Shared hosting Windows & Linux | Dedicated servers | Domains | SSL Ecommerce Templates specialists since 2003 https://servelink.com |
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PayPal issue BAD_INPUT_ERROR RESOLVED