FedEX not connecting

Author	« Topic »
Marshall Ecommerce Template Guru USA 1909 Posts	Posted - 05/23/2023 : 07:01:58 ASP version 7.5.8 Cart not providing shipping estimate for FedEX to New Zealand. Get error There seems to be a problem connecting to the shipping rates server. Please wait a few moments and refresh your browser. Authentication Failed Tried updating version information and got this error Please wait while we update your FedEx version information. Step 1, getting location id. Please wait! Step 2, updating version. Please wait! Microsoft VBScript runtime error '800a01a8' Object required: 't2' /***/inc/incfedexlicense.asp, line 85 FedEX is the only option for international shipping. Bump Marshall* CENLYT Productions - ms designs Affordable Web Design Custom Ecommerce Designs Responsive Websites Cenlyt.com Edited by - Marshall on 05/25/2023 05:00:22
Vince Administrator 42768 Posts	Posted - 05/29/2023 : 01:29:57 Hi Marshall Is this just New Zealand that is giving problems here? Can you get rates to other countries? If the problem is with rates in general then can you ask your host if there is a firewall blocking access to this url? https://ws.fedex.com:443/web-services Vince Click Here for Shopping Cart Software Click Here to sign up for our newsletter Click Here for the latest updater
Marshall Ecommerce Template Guru USA 1909 Posts	Posted - 05/29/2023 : 03:39:43 I have not tried other countries and ServeLink is the host. I will check. I tried Australia, same error. Marshall CENLYT Productions - ms designs Affordable Web Design Custom Ecommerce Designs Responsive Websites Cenlyt.com Edited by - Marshall on 05/29/2023 13:23:05
Vince Administrator 42768 Posts	Posted - 05/29/2023 : 14:17:59 Hi Marshall Ok, I think I'm going to have to head in and sort this out then as I'm pretty sure it's not just a connection problem if it is ServeLink. Could you send the site FTP login to my email (vince AT ecommercetemplates DOT com) and also include the details you are using for the registration. Vince Click Here for Shopping Cart Software Click Here to sign up for our newsletter Click Here for the latest updater
Marshall Ecommerce Template Guru USA 1909 Posts	Posted - 05/30/2023 : 03:56:20 Will do Vince. Marshall CENLYT Productions - ms designs Affordable Web Design Custom Ecommerce Designs Responsive Websites Cenlyt.com
	« Topic »