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 strange problem in cart on mobile.
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gemsbodyjewellery
Ecommerce Template Guru

United Kingdom
1265 Posts

Pre-sales questions only
(More Details...)

Posted - 11/10/2023 :  01:45:57  
I'm having a strange problem with my shopping cart that is baffling me.

It's that are added show up in the softcart but then don't show in the main cart.
If a customer adjusts the quantity before adding to cart, it shows in the softcart but then only shows 1 in the main cart, then if they try to update it in the main cart they get a message saying the cart is empty!

It's all very odd. This only affects non logged in customers, and only on mobile. The site works absolutely fine for logged in on mobile and all customers on desktop.

My site is www.memorialjewelleryblanks.co.uk

I have run the latest updater this morning and cleared my cache, it hasn't changed anything.

Can you have a look please.

Thanks
Gemma

Vince
Administrator

42749 Posts

Posted - 11/10/2023 :  02:42:07  
Hi Gemma
I had a look and I can recreate this on your site with. Looking at the headers of the page I think I see something that may be affecting this so would it be possible to send me the site FTP login details to vince AT ecommercetemplates DOT com and I'll try it.

Vince

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