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 Phone Numbers Missing Digits
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mafluet
Starting Member

USA
29 Posts

Posted - 11/21/2024 :  09:01:55  
Hello,

Recently, we have had a few orders come in with missing digits, usually on the end of the number. These are all Auth.Net orders, to which their number is fine in Auth.Net but for some reason, has 1-2 missing numbers in our orders on the site.

I don't think it's user error, as this is starting to happen semi-regularly (although still rare).

For context, we are on the latest stable version (7.7.8).

Any advice is welcome.

Thanks,
Mike

Vince
Administrator

42749 Posts

Posted - 11/22/2024 :  03:30:28  
Hi Mike
Have you tried a test order yourself through auth.net to see if you get the same results?

Vince

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