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Jennye
Ecommerce Template Expert

USA
752 Posts

Pre-sales questions only
(More Details...)

Posted - 09/28/2017 :  12:22:07  
I followed your tutorial on setting up the shipping, unchecked the FSA box on the different zones, and ran a test order. Free Shipping still shows. What did I miss?

Jennye

Sinbad
ECT Moderator

USA
65937 Posts

Posted - 09/28/2017 :  12:22:43  
Hi Jennye, can you also take a look under Shipping Admin > States to make sure free shipping is not enabled there.

Winners never quit, quitters never win
CSS and Responsive Designs
User Manual for Ecommerce Templates

Andy
ECT Moderator

95440 Posts

Posted - 09/29/2017 :  00:00:24  
Hi Jennye

Can you also check that every product has a weight associated with it?

Andy

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Jennye
Ecommerce Template Expert

USA
752 Posts

Pre-sales questions only
(More Details...)

Posted - 09/29/2017 :  06:37:54  
I studied your tutorial a couple more times and figured out what I was doing wrong. Of course each product needs to have a weight...duh...once I did that and tested one, it worked. I even posted this twice because my satellite was acting up, so I've gotten answers to both posts. I'm so embarrassed! Thank you so much for all your help!

Jennye
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