Hello, this question is regarding a site that I'm currently setting up. When processing a transaction and getting to the last page I get an error that says "This transaction cannot be processed. The merchant's account is not able to process transactions." do you think this error lies on the PayPal side of things or some settings in the store end of things. Can you point me in the direction of where I can troubleshoot this issue?

S Jones

Hi

It could be down to the type of PayPal account you have but which PayPal method are you using and what type of account do you have with PayPal?

Andy

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The API type was NVP/SOAP API integration (Classic)

I just found out that the client did not sign up for PayPal Payments Pro. So I just took care of that and waiting for application approval and then I hope I can process a successful transaction.

S Jones

Hi SJones, in the meantime you should be able to use Paypal Standard to take orders https://www.ecommercetemplates.com/phphelp/ecommplus/paypal.asp

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