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 Technical
 PHP (Unix / Linux / Apache) versions
 v6.8.2 Released - Customer Print Receipt
Author « Topic »  

carl1963
Ecommerce Template Expert

United Kingdom
629 Posts

Pre-sales questions only
(More Details...)

Posted - 11/17/2017 :  05:32:09  
Hi All, when a customer has completed an order.. the button for the Customer Print Receipt, when clicked the Receipt is not formatted..

Is there some css for this, I have updated and uploaded all the files that have been changed including ectcart.css

Thanks in advance..

Regards
Carl ..

Andy
ECT Moderator

95440 Posts

Posted - 11/17/2017 :  05:39:09  
Hi Carl

We'll look into that and get back to you as soon as possible.

Andy

Please feel free to review / rate our software

Vince
Administrator

42752 Posts

Posted - 11/17/2017 :  07:07:45  
Hi Carl
Sorry about that, we overlooked the print function but I've added a fix to the incemail.php script in the updater and if you get a new copy it should solve this problem.

Vince

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carl1963
Ecommerce Template Expert

United Kingdom
629 Posts

Pre-sales questions only
(More Details...)

Posted - 11/17/2017 :  10:13:34  
Well I applied the new incemail.php but now I get a blank print page when I click print invoice.

Regards
Carl ..

Andy
ECT Moderator

95440 Posts

Posted - 11/17/2017 :  10:15:54  
I tested this earlier and it was fine for me - can you force a refresh (Ctrl+Refresh) on the page in case the css has been cached and isn't showing for that reason?

Andy

Please feel free to review / rate our software

carl1963
Ecommerce Template Expert

United Kingdom
629 Posts

Pre-sales questions only
(More Details...)

Posted - 11/17/2017 :  10:20:12  
Yeah done all that, the ectcart.css hasn't changed since the 14th in the updater.

Regards
Carl ..

Andy
ECT Moderator

95440 Posts

Posted - 11/17/2017 :  10:39:30  
Can you let me know if it works ok for you on our demo store

http://ectwp.com/products.php

Andy

Please feel free to review / rate our software

carl1963
Ecommerce Template Expert

United Kingdom
629 Posts

Pre-sales questions only
(More Details...)

Posted - 11/17/2017 :  11:02:21  
How can I do that.. I would need to be logged in to view past order in my account.. to anable me to print a past order invoice!!!

Regards
Carl ..

carl1963
Ecommerce Template Expert

United Kingdom
629 Posts

Pre-sales questions only
(More Details...)

Posted - 11/17/2017 :  11:56:57  
It seems to be a glitch in Chrome, Firefox is fine.. If after clicking the print invoice button.. you "cancel" the automatic printer opener when it opens.. It will show the invoice.. then you can right click and print.

So the automatic printer opening is interfering in some way.. ah well..

Regards
Carl ..
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