Print Receipt NOT working

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midvalleydrifter001 Ecommerce Template Expert USA 933 Posts	Posted - 11/27/2017 : 14:53:23 Version 6.8.2.001 After placing an order through my website and trying to "Print Receipt" from the thanks.php page it opens up the print function in windows but the receipt is blank. Patrick Edited by - midvalleydrifter001 on 11/27/2017 15:38:30
Sinbad ECT Moderator USA 65937 Posts	Posted - 11/27/2017 : 15:04:02 Hi Patrick, I just tried on a 6.8.2 site and the receipt showed, have you tried placing a test order on a different machine? Winners never quit, quitters never win CSS and Responsive Designs User Manual for Ecommerce Templates
midvalleydrifter001 Ecommerce Template Expert USA 933 Posts	Posted - 11/27/2017 : 15:08:47 Hi Sinbad, I Fixed It. My fault. I Forgot a closing </a> tag in my includes file. Duh.. Sorry for wasting your time. Patrick
midvalleydrifter001 Ecommerce Template Expert USA 933 Posts	Posted - 11/27/2017 : 15:41:40 Well.... I thought I fixed it. Still leaving a blank page from the thanks.php page when trying to print the receipt. I tried it in both Firefox and Chrome even clearing the cache. When I upload an older version of incemail.php it prints fine. Patrick Edited by - midvalleydrifter001 on 11/27/2017 15:49:42
Andy ECT Moderator 95440 Posts	Posted - 11/28/2017 : 00:14:15 I wonder if it's dependent on printer settings. I'll have a look around today and see if I can find anything about it. Andy Please feel free to review / rate our software
midvalleydrifter001 Ecommerce Template Expert USA 933 Posts	Posted - 11/30/2017 : 16:53:09 Printing the Receipt from the thanks.php page is still not working. Print preview is blank as well as the actual print. I resorted to installing the incemail.php page from a prior version to get it to print. Patrick v6.8.2 Edited by - midvalleydrifter001 on 12/01/2017 08:41:28
Andy ECT Moderator 95440 Posts	Posted - 12/01/2017 : 00:00:17 Hi Patrick That is now fixed for all browsers and there will be a hotfix shortly. Andy Please feel free to review / rate our software
midvalleydrifter001 Ecommerce Template Expert USA 933 Posts	Posted - 12/05/2017 : 16:27:28 Hi Andy, Is the hotfix available yet? Patrick
Andy ECT Moderator 95440 Posts	Posted - 12/06/2017 : 00:04:08 I'll post here as soon as it's available. Andy Please feel free to review / rate our software
midvalleydrifter001 Ecommerce Template Expert USA 933 Posts	Posted - 12/06/2017 : 18:39:08 Ok Andy. Thanks. No worries. Appreciate all of you for what you do. Patrick
ITZAP Ecommerce Template Guru Australia 1018 Posts	Posted - 12/06/2017 : 20:50:57 Hi Andy, I wonder if it would be possible to use the same <div.classname> CSS style set for the "Thanks Receipt" and "Client Account => View Order History" pages as you used in "adminstyle.css" ? The CSS Layout in the v6.8.2 Administration Panel => View Orders => Invoice => Print ... works fine. Would that be easier to implement, rather than have a completely new set of CSS classnames for the website "Thanks Receipt" ? Gary
Andy ECT Moderator 95440 Posts	Posted - 12/07/2017 : 00:09:04 Hi Gary Thanks for the suggestion but we have this sorted out now and the release is due today. Andy Please feel free to review / rate our software
Andy ECT Moderator 95440 Posts	Posted - 12/07/2017 : 07:48:31 That is available in 6.8.3 now https://www.ecommercetemplates.com/support/topic.asp?TOPIC_ID=109123 Andy Please feel free to review / rate our software
midvalleydrifter001 Ecommerce Template Expert USA 933 Posts	Posted - 12/07/2017 : 17:00:30 Just applied the update and the receipt now Prints perfectly. Thanks so much for your hard work and dedication. Greatly appreciated. Patrick
Andy ECT Moderator 95440 Posts	Posted - 12/08/2017 : 00:08:45 Thanks for confirming that Patrick - apologies for any hassles. Andy Please feel free to review / rate our software
jeff oster Starting Member USA 14 Posts	Posted - 12/08/2017 : 01:20:24 Andy, I am good too. Thank you. Jeff Oster
Andy ECT Moderator 95440 Posts	Posted - 12/08/2017 : 02:01:56 Excellent, thanks Jeff! Andy Please feel free to review / rate our software
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