We switched over to 6.82 last night.

Now when we print invoices, the logo, order number and order date are cut off of every order after the first page.
So the first invoice prints correctly, then the rest dont.

Also, short orders are printing on a single page. So we can have two orders on one sheet of printed paper.

Also the billing, shipping, additional details, shipping details take up 1/2 a sheet of paper, so now we have many orders that print on two sheets when we hardly every had any orders on two sheets of paper.

Basically how do I do back to the old format?

Hi Steven

quote:

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Now when we print invoices, the logo, order number and order date are cut off of every order after the first page.

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Can you print it to pdf and send me a copy so I can see what's happening there?

Andy

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I have emailed it to you. If you dont get it let me know?

I have got it and I'm thinking it might be down to an HTML error in the header or footer. Can you mail me the contents you have in the email messaging page for the Invoice Header and Invoice Footer?

Andy

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I just sent you the info.

I also removed the header and footer completely and still an error.

The date and order number only show on the very first invoice.

Something is causing your Grand Total and footer to misalign and I think that's what is causing the problem. I've sent on an email but if you would like to send on the control panel login I can check the source HTML of the invoice page to see what is causing that.

Andy

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I can see what is causing it on your site, when I view source of your invoice there is a missing closing </div> tag just after the shipping cost div. I don't see the problem in the updater incorders code or in my demo store though so am really not sure how that has happened on just your site.

Andy

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Thanks for the info. I have a company do the webwork for me. Ill forward him the info.

I have found the missing </div> and fixed it for you if you can check.

Andy

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Thanks for fixing it. working great!!!

Andy is there a way to condense the first part of the invoice back into taking up a 1/3rd of a sheet of paper instead of 1/2?

You can reduce the spacing with this in ectcustomadmin.css

div.container {
padding: 0px 2px;
}
div.address, div.shipaddress, div.adddetails, div.orderstatus, div.shipping, div.authcapture {
padding: 1px 2px;
}

I still have your details so will do that for you.

Andy

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That would be great.

Can you force a refresh (Ctrl+Refresh) and see if that looks better?

Andy

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It looks the same. I tried in explorer and firefox. Both with the refresh.

Did you force a refresh as there should be less spacing now.

Andy

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