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matheny00
Ecommerce Template Expert

USA
633 Posts

Pre-sales questions only
(More Details...)

Posted - 12/07/2017 :  09:12:21  
Still having issue everything seems to work but on the bottom of the order page - there is an error message..

You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near '' at line 1 Fatal error: Call to a member function fetch_assoc() on a non-object in /hsphere/local/home/matheny00/lazermodels.com/vsadmin/inc/incfunctions.php on line 2168

I have reloaded the updater and ran it but here we are still with the error. this only shows on the individual order page

Andy
ECT Moderator

95440 Posts

Posted - 12/07/2017 :  09:23:14  
Hi

Did the updatestore.php run correctly with no warning message about the PHP version on the server? Do you know which PHP version is running?

Andy

Please feel free to review / rate our software

matheny00
Ecommerce Template Expert

USA
633 Posts

Pre-sales questions only
(More Details...)

Posted - 12/07/2017 :  09:30:23  
It had no error messages and 5.5.38 ver of php

matheny00
Ecommerce Template Expert

USA
633 Posts

Pre-sales questions only
(More Details...)

Posted - 12/08/2017 :  15:04:34  
Andy any solution?

Sinbad
ECT Moderator

USA
65937 Posts

Posted - 12/08/2017 :  15:13:02  
Hi Craig, you had this problem recently updating seem to sort it out https://www.ecommercetemplates.com/support/topic.asp?TOPIC_ID=109065 what version of the shopping cart software are you currently using?

Winners never quit, quitters never win
CSS and Responsive Designs
User Manual for Ecommerce Templates

matheny00
Ecommerce Template Expert

USA
633 Posts

Pre-sales questions only
(More Details...)

Posted - 12/08/2017 :  15:14:41  
I thought it fixed it but just saw it on the order page the other day. Sorry for the confusion.
6.7.3 software says no new version avaliable

matheny00
Ecommerce Template Expert

USA
633 Posts

Pre-sales questions only
(More Details...)

Posted - 12/08/2017 :  15:20:39  
This is showing now after an order is being placed..
When you add to cart then click check out this shows and no item added to cart
The PHP session has not been started. This can cause problems with the shopping cart function. For help please go to https://www.ecommercetemplates.com/support/

matheny00
Ecommerce Template Expert

USA
633 Posts

Pre-sales questions only
(More Details...)

Posted - 12/08/2017 :  15:37:47  
This is also on top of the cart page
?php session_cache_limiter('none'); session_start(); ob_start(); ?>

matheny00
Ecommerce Template Expert

USA
633 Posts

Pre-sales questions only
(More Details...)

Posted - 12/08/2017 :  16:01:58  
Might have fixed the issue
?php
session_cache_limiter('none');
session_start();
ob_start(); ?>



With this

<?php
session_cache_limiter('none');
session_start();
ob_start(); ?>

I am also updating to 6.8 ver of the store
php ver 5.5.38

matheny00
Ecommerce Template Expert

USA
633 Posts

Pre-sales questions only
(More Details...)

Posted - 12/08/2017 :  16:18:56  
Ok this issue is fixed did the update and changed the code on the top of the cart page.
I have a new issue will see if it has been delt with if not Ill start new thread
Thank you all

Sinbad
ECT Moderator

USA
65937 Posts

Posted - 12/08/2017 :  19:27:57  
Hi Craig, 6.8.3 the server should be running php 7.0 or higher but it appears that the server is on PHP Version: 5.5.38 can you update the php on the server to 7.0. Check with your host they should be able to help you with that.

Marlene



Winners never quit, quitters never win
CSS and Responsive Designs
User Manual for Ecommerce Templates

matheny00
Ecommerce Template Expert

USA
633 Posts

Pre-sales questions only
(More Details...)

Posted - 12/09/2017 :  09:39:11  
Just got off the phone with the hosting company all shared hosting is currently on 5.x.x planning to shift to 7.0 in 2018 sometime. SO the question is do I need to move to a new hosting company or am I ok to wait for the upgrade?

Andy
ECT Moderator

95440 Posts

Posted - 12/09/2017 :  09:48:02  
Is the site error free now?

Andy

Please feel free to review / rate our software

insight
ECT Moderator

USA
4479 Posts

Posted - 12/09/2017 :  12:40:48  
In my opinion, I wouldn't be anywhere that you are forced to use PHP 5.5 or lower, unless the excitement of unpatched security vulnerabilities appeals to you. 5.6 and 7.0 are also no longer in mainstream support at this time, so while they are safely usable for another year before they are end-of-life you ought really to be looking at 7.1 and 7.2 which are the only currently available releases actively supported.

Source: https://secure.php.net/supported-versions.php

Peter

ServeLink
Professional ecommerce web hosting for ASP & PHP
https://servelink.com

Take a look at our image upload/resize tool for the ASP cart
https://servelink.com/clients/cart?gid=7
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