Manual orders have no shipping section

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laleirina Advanced Member United Kingdom 173 Posts	Posted - 12/13/2017 : 04:56:49 When we create an order manually, there is no shipping section. Is that 'feature' of the latest update? We are on version 6.8.2
Andy ECT Moderator 95440 Posts	Posted - 12/13/2017 : 06:03:46 Hi There is a shipping section, it should be bottom left of the manual order page, under Additional Details - do you not see it there? Andy Please feel free to review / rate our software
laleirina Advanced Member United Kingdom 173 Posts	Posted - 12/13/2017 : 06:07:46 There is an additional details section but the only information in it is: Email address IP Affiliate Auth Code Transaction ID Invoice Number Nothing about shipping
Andy ECT Moderator 95440 Posts	Posted - 12/13/2017 : 06:18:05 Can you have a look on our demo store http://www.ectdemostore.com/vsadmin/admin.asp User: mystore Password: changeme and see if it appears for you there when creating an order - it should do. Andy Please feel free to review / rate our software
laleirina Advanced Member United Kingdom 173 Posts	Posted - 12/14/2017 : 03:52:47 Hi Andy, If we use one of the shipping companies, UPS or whatever, then the shipping section is there. If we use 'other' and put in a tracking code, then the shipping section disappears after the order is created. I'm pretty sure that's what its doing.
Andy ECT Moderator 95440 Posts	Posted - 12/14/2017 : 03:56:07 The demo store uses weight based shipping rather than one of the online carriers. Which are you using? Andy Please feel free to review / rate our software
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