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 Worldpay Payment Response error
Author « Topic »  

solfer
Starting Member

United Kingdom
43 Posts

Pre-sales questions only
(More Details...)

Posted - 12/18/2017 :  13:00:32  
Hi,

I have moved a client's old Cardsave setup over to Worldpay, and configured everything on ECT Admin and within Worldpay merchant portal as per the instructions.

Using the WorldPay Production settings, the payment is successfully taken, and ECT emails out the payment confirmation as expected.

The problem I have is that although the URL for the payment response has been set, WorldPay looks like it attempts to redirect to it, but eventually returns a 404 error.

I've tried setting the URL to both http://www.mysite/vsadmin/wpconfirm.php and https://www.mysite/vsadmin/wpconfirm.php but neither makes a difference.

Have I missed something else?

Thanks

solfer
Starting Member

United Kingdom
43 Posts

Pre-sales questions only
(More Details...)

Posted - 12/18/2017 :  13:22:38  
I now get the following, rather than a 404 error;


Sorry, there seemed to be an error !

If you need any help with your purchase, then please be sure to contact us.

The error report returned by the server was:
Callback password incorrect

Continue Shopping


Thank you, your payment was successful.
Merchant's reference: 663
WorldPay Transaction ID: nnnnnnnnnn

Sinbad
ECT Moderator

USA
65937 Posts

Posted - 12/18/2017 :  14:31:58  
Hi Solfer, the error indicate a issue with the password, have you switched to the production environment as outlined here https://www.ecommercetemplates.com/phphelp/ecommplus/worldpay.asp The other thing you may want to do is reset the password in both Worldpay and ECT payment providers when coping make sure there are no blank spaces in front of the password or on the end of the password.


quote:
Callback password incorrect



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solfer
Starting Member

United Kingdom
43 Posts

Pre-sales questions only
(More Details...)

Posted - 12/19/2017 :  10:55:42  
That fixed it, thanks very much Marlene :)
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