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LynK Ecommerce Template Expert Australia 696 Posts Pre-sales questions only (More Details...)	Posted - 12/27/2017 : 16:01:14 https://www.kennykreations.com/products.php How can I change the funny diamond shape with question mark to the arrows on the menu display? Thanks, Lyn
1818charlie ECT Moderator United Kingdom 1198 Posts	Posted - 12/27/2017 : 18:07:45 This is caused by a character set issue. I'd remove the line <meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1" /> which is for use in HTML4, where as the line <meta charset="UTF-8"> is the default coding for HTML5 You should only have one character set referenced per page Steve Bolton, Lancashire, United Kingdom. Using ECT PHP versions since 2004 Edited by - 1818charlie on 12/27/2017 18:12:24
LynK Ecommerce Template Expert Australia 696 Posts Pre-sales questions only (More Details...)	Posted - 12/28/2017 : 20:53:28 Thanks, Steve. I have replaced <meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1" /> with <meta charset="UTF-8"> in header.php and header-ect.php but it hasn't made any difference. Lyn
Andy ECT Moderator 95440 Posts	Posted - 12/29/2017 : 00:10:48 Hi Lyn Can you view source in the admin and see what charset is being used there. Just open an admin page in your browser, check the source and see if it is also utf-8. Andy Please feel free to review / rate our software
LynK Ecommerce Template Expert Australia 696 Posts Pre-sales questions only (More Details...)	Posted - 12/29/2017 : 00:40:32 Hi Andy, admin.php is showing the following: Content-Type text/html; charset=iso-8859-1 Lyn
Andy ECT Moderator 95440 Posts	Posted - 12/29/2017 : 01:33:55 The charset in the admin and on the frontend store pages need to match so you would need to use this in includes.php $GLOBALS['adminencoding']="utf-8"; Then look under Store Admin > Database Utility and check what database collation is showing there. Andy Please feel free to review / rate our software
LynK Ecommerce Template Expert Australia 696 Posts Pre-sales questions only (More Details...)	Posted - 12/29/2017 : 01:54:50 Andy, if I choose the option Set Database Collation, it shows some as latin1_swedish_ci and some as utf8_general_ci. The website is now showing the nice arrows, not the question mark in a diamond. Thanks, Lyn
Andy ECT Moderator 95440 Posts	Posted - 12/29/2017 : 03:11:45 If it's working you can leave it as is but it might be best to use utf8_general_ci for all tables really. Andy Please feel free to review / rate our software
LynK Ecommerce Template Expert Australia 696 Posts Pre-sales questions only (More Details...)	Posted - 12/29/2017 : 03:56:29 Thanks, Andy. https://www.kennykreations.com/products.php The other issue I have discovered with this page is that the link to Embroidery is set up as category, instead of categories.php. I am having a brain fade at the moment and cannot see how to correct this. Lyn
Andy ECT Moderator 95440 Posts	Posted - 12/29/2017 : 04:04:34 Maybe it's me having the brain fade as I'm not sure I follow what the problem is Andy Please feel free to review / rate our software
LynK Ecommerce Template Expert Australia 696 Posts Pre-sales questions only (More Details...)	Posted - 12/29/2017 : 04:19:47 Andy, in the prodnavigation bar, the word Embroidery (underlined) is a link to category, which gives a 404 Error. The link should be to categories.php I am using Firefox and can edit it in Webdeveloper Addon and it works correctly, temporarily. Just have no idea where to set it up to work correctly. Obviously, I need to set the href="categories.php". Can't see where to do this??? Sure hope brain fades are not contagious! Lyn
Andy ECT Moderator 95440 Posts	Posted - 12/29/2017 : 04:27:32 In the Wordpress admin under Pages, make sure your have a permalink set for categories.php, like you do for Products. Andy Please feel free to review / rate our software
LynK Ecommerce Template Expert Australia 696 Posts Pre-sales questions only (More Details...)	Posted - 12/29/2017 : 04:33:28 Yes Andy, there is a permalink set up for categories.php Lyn
Andy ECT Moderator 95440 Posts	Posted - 12/29/2017 : 06:10:34 Could it be you are using this setting in includes.php $GLOBALS['seocaturlpattern']="/category/%s"; Andy Please feel free to review / rate our software
LynK Ecommerce Template Expert Australia 696 Posts Pre-sales questions only (More Details...)	Posted - 12/29/2017 : 12:01:44 Andy, this is what I have in includes.php // SEO Tweeks //$GLOBALS['seodetailurls']=TRUE; //$GLOBALS['seocategoryurls']=TRUE; //$GLOBALS['seocaturlpattern']='/category/%s'; //$GLOBALS['seoprodurlpattern']='/products/%s'; //$GLOBALS['seourlsthrow301']=TRUE; //$GLOBALS['detailnameh1']=TRUE; //$GLOBALS['menucategoriesatroot']=TRUE; $GLOBALS['htmleditor']="ckeditor"; $GLOBALS['usecategoryname']=TRUE; $GLOBALS['usepnamefordetaillinks']=TRUE; $GLOBALS['detlinkspacechar']='-'; Lyn
Sinbad ECT Moderator USA 65937 Posts	Posted - 12/29/2017 : 12:27:31 Hi Lynn, when you disabled the SEO Tweeks did you also remove any entries in the .htaccess file? Winners never quit, quitters never win CSS and Responsive Designs User Manual for Ecommerce Templates
LynK Ecommerce Template Expert Australia 696 Posts Pre-sales questions only (More Details...)	Posted - 12/29/2017 : 12:30:06 Hi Marlene, This is what I have in htaccess. # BEGIN WordPress <IfModule mod_rewrite.c> RewriteEngine On RewriteBase / RewriteRule ^index\.php$ - [L] RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_FILENAME} !-d RewriteRule . /index.php [L] </IfModule> # END WordPress Thanks, Lyn
Sinbad ECT Moderator USA 65937 Posts	Posted - 12/29/2017 : 13:52:56 Hi Lyn, that looks ok, can you double check the vsadmin/includes for perhaps a duplicate of $GLOBALS['seocategoryurls']=TRUE; Winners never quit, quitters never win CSS and Responsive Designs User Manual for Ecommerce Templates
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