I have made a post in the tips forum here - https://www.ecommercetemplates.com/support/topic.asp?TOPIC_ID=108920

This is the feature where you have a 2nd email entry for customers to verify their email address is correct.

For us, it has been very effective at reducing customer email entry errors.
It has reduced it to almost none.
We have received several thousand orders since implementing and customers are not complaining.

I have it setup where once customer data is "remembered" they do not have to go through the verification again.

We are using this on the new account signup, the checkout, and the mini css newsletter signup. I have considered adding it to the email a friend/ask a question as well.

It would be great to have this as a native feature.
A parameter to turn it on and off for the various locations would probably be best.

I second this one. The number of emails with errors is staggering... rather surprising that people spend money on an order and don't bother to even check their email address.

Ed

Couldn't hurt.

Marshall
CENLYT Productions - ms designs
Affordable Web Design
Custom Ecommerce Designs
Responsive Websites
Cenlyt.com

I agree TOTALLY with what Ed said. We get soooo many emails that are wrong.

Patrick
PHP v6.8.3 .001

Agreed... would love this

When it gets late at night, go to bed... try again tomorrow.

Big thumbs up !!!

Without doubt this would be a great addition to the ECT software.

Steve

Bolton, Lancashire, United Kingdom.

Using ECT PHP versions since 2004

It would be nice to have it work for "Email me when back in stock" feature also.

Yes please! I think this would be a very useful feature.

Steve

Yes please, can I add my vote to this? An issue arose recently where a customer had used 'ask a question' but had put their details on the wrong boxes, so their email address was not entered in the email address box. As a result, the 'reply-to' had not worked and we were unable to reply to the customer. At least if the email address was shown in the message (not just put in reply-to) then we could have picked up the error and replied manually. I was a bit surprised to see that there was no validation at all on the email address - not even that it contained @ and a fullstop, for example. So I think this type of basic validation should be done on any email address field, and would be a really useful improvement. Thank you

I've asked for this a couple of times in the past but it went nowhere. Hope it succeeds this time around.

Walt

www.rustystumps.com
Manufacturer of fine scale model railroad kits and detail parts

Good idea Dave.

Gary

I've had a few clients ask for this and in a couple of cases much as I hate having to edit the core files I've actually added the feature for them to shut them up :-)

I'm all for as little input as possible during the checkout stages but perhaps add it with a switch so it's an optional feature we can add easily enough if the client requests it.

The gift certificate page uses it



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This should become a standard feature

Will - Manchester UK

And it will indeed become a standard feature. I've finished the changes and once they are tested I'll get them into the updater. The parameter for turning this feature on will be...
verifyemail=TRUE
$verifyemail=TRUE;

Vince

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That's great Vince.
One thing I did was make it very clear that that's the issue when the email addresses do not match. I think this was just some styling on the ectwarning class that's already there.
Honestly I would have to go back and look at my code changes, but having this ability to style the errors will help the customer understand what's keeping them from proceeding in the case of a mismatch.

That's great news thanks Vince,
It'll save me the hassle of making changes every time I apply an updater.



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That's great, thank you for adding this feature. I'll look out for it in the next updater!

Hi Dave
There is a javascript popup that warns about the mismatch so that should hopefully be enough to warn people about what the problem is.

Vince

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quote:

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There is a javascript popup that warns about the mismatch so that should hopefully be enough to warn people about what the problem is.

---

We find that many folks do not read the popups and click to clear them, then try to figure out what the problem is, and then call us to ask us what the problem is

But in testing an order yesterday, I left the phone number off and the phone number was highlighted due to the ectwarning class there, so if you have that (I think it was already there to start with) it should be fine.

Yes, the ectwarning class is there and also the warnings are separate for the email verification which should help the customer realize what the problem is.

Vince

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Quick question - will the email verification be added to 'ask a question' and 'email friend', as well as the checkout? Thank you