SSL Circles

Author	« Topic »
NYDG Advanced Member 261 Posts Pre-sales questions only (More Details...)	Posted - 02/06/2018 : 12:53:56 Alright - I am banging my head against the wall. Perhaps you can help ... We have a site that has had a SSL Certificate for years. Recently there was a issues regarding the security of the site. So we updated the VSADMIN Ecommerce Plus PHP v6.8.4. We updated the PHP on the server to 5.6. We checked the SSL Certificate record with Comodo, plus we looked into the server settings. The site is still coming up with a warning. It failed the SSL test using: https://www.ssllabs.com/ssltest/ We are also getting these messages when we try to checkout: This connection is not private This website may be impersonating "URL" to steal your personal or financial information. I have no idea what else to check to have the site work properly.
Sinbad ECT Moderator USA 65937 Posts	Posted - 02/06/2018 : 14:30:13 Hi can you let us know the url of the site so we can take a look. Winners never quit, quitters never win CSS and Responsive Designs User Manual for Ecommerce Templates
Sinbad ECT Moderator USA 65937 Posts	Posted - 02/06/2018 : 14:55:05 Hi I found the url in your other post here https://www.ecommercetemplates.com/support/topic.asp?TOPIC_ID=109364 I was able to look at the certificate and it appears to be issued to the domain without the www, you'll need to change your store url and HTTPS Store URL in the admin under Store Admin > Main settings it should be https://yourdomain.com also check for any redirects setup in the .htaccess file as when I try to remove the www from the browser it redirects me back onto www. Winners never quit, quitters never win CSS and Responsive Designs User Manual for Ecommerce Templates
NYDG Advanced Member 261 Posts Pre-sales questions only (More Details...)	Posted - 02/07/2018 : 08:00:06 Thank you for looking into this URL. Still having issues ... VSADMIN - Main settings Store URL: recordingstore.com HTTPS Store URL: https://recordingstore.com .htaccess file: IndexIgnore .htaccess /.?? ~ # /HEADER /README /_vti <Limit GET POST> order deny,allow deny from all allow from all </Limit> <Limit PUT DELETE> order deny,allow deny from all </Limit> AuthName recordingstore.com Options +FollowSymlinks RewriteEngine on rewritecond %{http_host} ^recordingstore.com [nc] rewriterule ^(.*)$ https://recordingstore.com/$1 [r=301,nc]
Andy ECT Moderator 95440 Posts	Posted - 02/07/2018 : 08:24:58 Hi It might be worth checking with your host to see if the certificate is installed correctly on the server as I don't see one there at all. Andy Please feel free to review / rate our software
NYDG Advanced Member 261 Posts Pre-sales questions only (More Details...)	Posted - 02/07/2018 : 09:46:22 Thank you - I heading back to the hosting company now.
	« Topic »