NYDG
Advanced Member
261 Posts Pre-sales questions only (More Details...)
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 Posted - 02/07/2018 : 10:22:34
After a recent upgrade some of the data in the categories and product information is coming up with this #65533; symbol. How can we correct this on a global level?
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Sinbad
ECT Moderator
USA
65937 Posts |
Posted - 02/07/2018 : 11:09:00
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NYDG
Advanced Member
261 Posts Pre-sales questions only (More Details...)
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Posted - 02/08/2018 : 07:19:38
I have updated the store pages from using:
<meta http-equiv="Content-Type" content="text/html;charset=ISO-8859-1">
to
<meta http-equiv="Content-Type" content="text/html;charset=utf-8">
I am see the same issue. What else can I do?
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Andy
ECT Moderator
95440 Posts |
Posted - 02/08/2018 : 08:02:37
What charset was showing in the admin when you viewed source as that should be the same as the one on the store pages. The idea is that characters are entered in the admin using a particular charset so the store pages to display them correctly will need to be using the same. Andy Please feel free to review / rate our software |
NYDG
Advanced Member
261 Posts Pre-sales questions only (More Details...)
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Posted - 02/08/2018 : 08:21:33
On the vsadmin/admin.php the code reads:
<meta http-equiv="Content-Type" content="text/html; charset=-8"/>
I also updated the included.php file with $adminencoding=utf-8;
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Andy
ECT Moderator
95440 Posts |
Posted - 02/08/2018 : 09:13:56
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NYDG
Advanced Member
261 Posts Pre-sales questions only (More Details...)
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Posted - 02/08/2018 : 09:15:20
I haven't changed the admin section other than the includes file.
How can I make this change? Once the ECT area was updated it started showing these icons.
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NYDG
Advanced Member
261 Posts Pre-sales questions only (More Details...)
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Posted - 02/08/2018 : 13:43:47
Any other ideas on how else to fix this issue?
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Sinbad
ECT Moderator
USA
65937 Posts |
Posted - 02/08/2018 : 14:27:52
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NYDG
Advanced Member
261 Posts Pre-sales questions only (More Details...)
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Posted - 02/08/2018 : 14:31:05
Here is a link to the site I am looking into:
https://timberwolfbandmillblades.com/search.php?pg=1&stext=&sprice=&stype=&scat=
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Sinbad
ECT Moderator
USA
65937 Posts |
Posted - 02/08/2018 : 14:53:35
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NYDG
Advanced Member
261 Posts Pre-sales questions only (More Details...)
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Posted - 02/08/2018 : 15:21:25
Yes, that is correct.
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Andy
ECT Moderator
95440 Posts |
Posted - 02/08/2018 : 23:59:16
Can you go to Store Admin > Database Utility and check what collation is showing there for the database fields? Are they all set to utf8_general_ci or something else? By the way, it looks like some of your pages are missing the ectcart.css file so the display isn't what it should be. Andy Please feel free to review / rate our software |
NYDG
Advanced Member
261 Posts Pre-sales questions only (More Details...)
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Posted - 02/13/2018 : 12:48:09
We are seeing utf8_unicode_ci within the VSADMIN -> DATABASE UTILLITY -> COLLATION
Yes - I am cleaning up the pages now with the new ectcart.css page.
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Sinbad
ECT Moderator
USA
65937 Posts |
Posted - 02/13/2018 : 14:13:14
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NYDG
Advanced Member
261 Posts Pre-sales questions only (More Details...)
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Posted - 02/27/2018 : 12:10:20
We are still seeing the errors - Plus when viewing the catalog area of the VSADMIN we also see these icons where there should be spaces. I have a screen shot if you would me to send it over.
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NYDG
Advanced Member
261 Posts Pre-sales questions only (More Details...)
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Posted - 02/27/2018 : 12:17:30
Any other ideas?
Yes, when using & t r a d e ; (without spaces) does work. Why would the special character change when updating the ECT software?
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Sinbad
ECT Moderator
USA
65937 Posts |
Posted - 02/27/2018 : 12:21:33
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What the - �