UPS Setup

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Ratfink11 Advanced Member USA 193 Posts Pre-sales questions only (More Details...)	Posted - 02/12/2018 : 09:35:03 How do I setup an existing UPS account?
Andy ECT Moderator 95440 Posts	Posted - 02/12/2018 : 09:39:56 Hi You will need to register through your store admin https://www.ecommercetemplates.com/help/ups.asp Andy Please feel free to review / rate our software
Ratfink11 Advanced Member USA 193 Posts Pre-sales questions only (More Details...)	Posted - 02/12/2018 : 10:36:40 Am I required to download this dev kit just to enter an existing ups account? What is the integration from ECT to UPS? Maybe I have incorrect expectations? UPS Developer Kit Licensing & Registration Wizard - Error I'm sorry, there was an error There is a non-technical issue with your request, in order to resolve you will need to contact UPS customer service at 1-888-851-4901. To go back and try again please click here. Edited by - Ratfink11 on 02/12/2018 10:37:52
Sinbad ECT Moderator USA 65937 Posts	Posted - 02/12/2018 : 10:59:42 Hi JB, you do not need to download anything the registration is already built in, at what point in the registration are you seeing that did you agree to the license? did you get as far as inputting your information? Winners never quit, quitters never win CSS and Responsive Designs User Manual for Ecommerce Templates
Ratfink11 Advanced Member USA 193 Posts Pre-sales questions only (More Details...)	Posted - 02/12/2018 : 17:36:17 None of this makes much sense. What license? I get this: UPS Developer Kit Licensing & Registration Wizard - Error I'm sorry, there was an error Missing or invalid AccountNumber To go back and try again please click here. There is no account number, you cant get an account number through ECT. or from UPS. UPS only provides a username and password or what they call a Profile, after this you have to add a pay account, after this you can get an account number. Nothing that is referred to is familiar or can be found or located in the documentation that has been linked or on the admin pages. Go to the main settings and setup UPS from the drop down??? Did that, what did that do? Do I have to use some other UPS application to ship with? There is no place to setup an account. Just a page to download a developer kit. If I don't have to download anything, what is the point of the developer kit? The link that was sent me to,,,, https://www.ecommercetemplates.com/help/ups.asp.... [red]I quote...On the same page you will see a setting "Shipping Units" where you can define the weight units that are used to define your product weights. Please note that the shipping units are limited in some countries. Notably, the United States is limited to specifying product weights in lbs and ounces. Now, go back to the admin home page by clicking on "home" on the left menu. Click on the text link near the bottom of the page which says "Register with UPS" and follow the steps in the registration wizard. [/red] Sends me to a page to download and setup for the UPS Dev kit. Not to setup an account???? The error when I checkout on my cart page is: [red]You must register with UPS by logging on to your online admin section and clicking the "Register with UPS" link before you can use the UPS OnLine® Shipping Rates and Services Selection.[/red] Im already registered,,, there I no place to go through any UPS registration process though ECT... There isn't.. This next error as I read it???... I have to setup an account on UPS Website since I cant do it through ECT... Once I have setup an account... I have to fake ship something by spending real money so that I can get an invoice and use this invoice info for the below required information before I can move on to the next step? Is this really how this is works? [red]If you have received a UPS invoice in the past, please enter the invoice information in the space provided below before clicking "Continue". This will authenticate your account and allow you to view negotiated rates.[/red] UPS wizard is non functional. Edited by - Ratfink11 on 02/12/2018 22:39:41
Andy ECT Moderator 95440 Posts	Posted - 02/12/2018 : 23:52:04 Hi You sent me on your control panel login details but I can't go through the UPS form for you as I don't have any of your details. The account number is optional in the form in the ECT shipping admin - what do you get if you complete the form without the account number? Andy Please feel free to review / rate our software
Ratfink11 Advanced Member USA 193 Posts Pre-sales questions only (More Details...)	Posted - 02/13/2018 : 10:43:09 Hi Andy, When I was going through the UPS wizard, and when getting to the page where it request a past invoice for use with negotiated rates. I cleared cach, reboot, etc... still had same error below: [red]UPS Developer Kit Licensing & Registration Wizard - Error I'm sorry, there was an error Missing or invalid AccountNumber To go back and try again please click here.[/red] I setup two different profiles along with payment accounts for them... This is now how you setup a UPS account online. Profile first, then payment account. I verified speaking with UPS support on the phone. I attempted to use these account numbers and even tried NOT using these account numbers. I have a total of three UPS accounts none were working. I have just tried again, same process, same account number, left the negotiated rate page blank as before and now it registered. As glad as I am to see it made it through the setup I would like to know why it wasn't working yesterday or other times I have tried? I hope it was something I was doing incorrectly... however I repeated the process for about 8 hours filling in the forms with every combination I could think of. At this point I have no idea why it worked and yesterday it didn't. Unless UPS had some connectivity issues? Problem closed
Andy ECT Moderator 95440 Posts	Posted - 02/14/2018 : 00:07:14 Maybe it was a connection problem but glad you were able to sort it out. Andy Please feel free to review / rate our software
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