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 Wrong description in proddetail page
Author « Topic »  

Mexicomike
Starting Member

USA
35 Posts

Pre-sales questions only
(More Details...)

Posted - 02/19/2018 :  06:33:54  
Thank you so much to anyone who can help me. Been fighting this battle for weeks and no closer to solution.

Using generic Dreamweaver version. This happens whether i use default templates or my own Dreamweaver ones. Click on product (whether from menu or list on products.php) and get taken to correct static URL (the one named in admin). However all info (Product ID, descriptive text, pictures) are for another product. Cleared cache on different browsers, used 3 different devices. Same story.

Also, when using default products.php, all products populate correctly. BUT when i hover over name / link, page 'flutters' or oscillates rapidly. After a time, name turns into clickable link and I can proceed.

Mexico maps and driving advice

Andy
ECT Moderator

95440 Posts

Posted - 02/19/2018 :  06:54:25  
Hi Mike

Could it be you have products with the same name on the store and that's causing the problem?

Andy

Please feel free to review / rate our software

Mexicomike
Starting Member

USA
35 Posts

Pre-sales questions only
(More Details...)

Posted - 02/19/2018 :  07:10:01  
Thanks for responding Andy. Good point, but alas that is not the problem. Some product names are:
CopperCanyon
Huasteca-Potosina
Laredo-Guadalajara-Vallarta

All are in different categories: West, Gulf, Scenic.

Mexico maps and driving advice

Andy
ECT Moderator

95440 Posts

Posted - 02/19/2018 :  07:49:08  
Can you let us know the URL so we can take a look?

Andy

Please feel free to review / rate our software

Mexicomike
Starting Member

USA
35 Posts

Pre-sales questions only
(More Details...)

Posted - 02/19/2018 :  09:51:23  
Thanks, Andy. You are great. Unfortunately, while trying to "fix" the problem, I made all the details go away. Am trying to get things back to some semblance of 'normal' so I won't waste your time. Hope to send the url soon, but right now it is so operator-error messed-up that I would be embarrassed.

Mexico maps and driving advice

Marshall
Ecommerce Template Guru

USA
1916 Posts

Posted - 02/19/2018 :  11:28:49  
Are you using Static Page or Static URL? It could be something as simple as an error with the explicit ID

For Product ID with letters
<?php
$explicitid="YOURPRODUCTID";
?>

For Product ID only numbers
<?php
$explicitid=1234;
?>


Marshall
CENLYT Productions - ms designs
Affordable Web Design
Custom Ecommerce Designs
Responsive Websites
Cenlyt.com

Mexicomike
Starting Member

USA
35 Posts

Pre-sales questions only
(More Details...)

Posted - 02/19/2018 :  12:25:53  
Thanks, Marshall. Yes I am using static urls. I have to admit I don't know where to look for that code.

Mexico maps and driving advice

Sinbad
ECT Moderator

USA
65937 Posts

Posted - 02/19/2018 :  12:33:18  
Hi Mike, open the static page in your text editor and check there for the code.

Winners never quit, quitters never win
CSS and Responsive Designs
User Manual for Ecommerce Templates

Mexicomike
Starting Member

USA
35 Posts

Pre-sales questions only
(More Details...)

Posted - 02/19/2018 :  13:12:32  
Sinbad, Thanks so much for your help and understanding. Words cannot express how grateful I am. That did it! Of course I am just stumbling along, but at least I am moving forward. Funny how you can miss one little thing in the instructions and that can bring a kingdom to a halt, or so said Richard III. Thanks again.

Implementing my DW template is a little challenging, but I am on familiar ground there. Now trying to style the pages using the CSS Premium pack and slowly getting there.

Mexico maps and driving advice

Sinbad
ECT Moderator

USA
65937 Posts

Posted - 02/19/2018 :  14:07:03  
Hi Mike, your most welcome, if you have any questions on using the css premium pack let us know by starting a new post.

Winners never quit, quitters never win
CSS and Responsive Designs
User Manual for Ecommerce Templates
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