Latest WP Update broke things

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markaricnewsom Advanced Member USA 223 Posts Pre-sales questions only (More Details...)	Posted - 03/20/2018 : 10:07:55 All of the products pages last some of their css after a recent update. Also, the title of all of the store pages has a 404 Not Found in the tab. http://www.longcreekherbs.com/products.php?cat=20 The above link is to one of the product pages. The background is not loading making all of the text impossible to read. Any ideas what is going on? Mark Newsom P.O. Box 852 Kimberling City, MO 65686
Andy ECT Moderator 95440 Posts	Posted - 03/20/2018 : 10:10:50 Hi Mark It seems the links to the css files that were used have gone, do you have an original so you can put those back? Andy Please feel free to review / rate our software
markaricnewsom Advanced Member USA 223 Posts Pre-sales questions only (More Details...)	Posted - 03/20/2018 : 10:15:11 Where would the links be? In what file? Mark Newsom P.O. Box 852 Kimberling City, MO 65686
Andy ECT Moderator 95440 Posts	Posted - 03/20/2018 : 10:18:07 They were probably in header.php and would have been like <link href="/css/ectcart.css" rel="stylesheet"> <link href="/css/style.css" rel="stylesheet"> Andy Please feel free to review / rate our software
markaricnewsom Advanced Member USA 223 Posts Pre-sales questions only (More Details...)	Posted - 03/20/2018 : 10:31:31 Perfect. So now I am stumped why there is a 404 Not Found in the browser tab even though the store pages load. Can you point me in the right direction? Mark Newsom P.O. Box 852 Kimberling City, MO 65686
Andy ECT Moderator 95440 Posts	Posted - 03/20/2018 : 10:35:31 Could it be you were using the ECT SEO plugin https://www.ecommercetemplates.com/wordpress/wp-plugins.asp#ectseo Andy Please feel free to review / rate our software
markaricnewsom Advanced Member USA 223 Posts Pre-sales questions only (More Details...)	Posted - 03/20/2018 : 10:37:21 Yes. Is it no longer working? Mark Newsom P.O. Box 852 Kimberling City, MO 65686
Andy ECT Moderator 95440 Posts	Posted - 03/20/2018 : 10:39:13 Make sure you have this in header.php where the title tag shows <?php echo do_shortcode('[ect_seo]')?> Please feel free to review / rate our software
markaricnewsom Advanced Member USA 223 Posts Pre-sales questions only (More Details...)	Posted - 03/20/2018 : 10:44:54 Perfect! Thanks again for your stellar support, Andy! Mark Newsom P.O. Box 852 Kimberling City, MO 65686
Andy ECT Moderator 95440 Posts	Posted - 03/20/2018 : 10:52:33 So it doesn't happen again, I would set up a new header.php file as per my post here https://www.ecommercetemplates.com/support/topic.asp?TOPIC_ID=109294 Andy Please feel free to review / rate our software
markaricnewsom Advanced Member USA 223 Posts Pre-sales questions only (More Details...)	Posted - 03/21/2018 : 14:14:05 I've got big problems. My client called and although most of the things work in Chrome, they do not work in Firefox or Safari. If you go tho this page in Chrome, it looks great. http://www.longcreekherbs.com/products.php?cat=7 If you use Firefox or Safari, it's messed up. Mark Newsom P.O. Box 852 Kimberling City, MO 65686
V45 Advanced Member United Kingdom 416 Posts Pre-sales questions only (More Details...)	Posted - 03/21/2018 : 14:53:49 From that link the page looks all screwy in Firefox 59.0, Edge & Chrome 65.0.3325.162 on Windows 10 Will - Bolton, Manchester UK Edited by - V45 on 03/21/2018 14:56:14
markaricnewsom Advanced Member USA 223 Posts Pre-sales questions only (More Details...)	Posted - 03/21/2018 : 15:00:38 YES. Thank you for confirming. Now, how do I fix it? Mark Newsom P.O. Box 852 Kimberling City, MO 65686
Andy ECT Moderator 95440 Posts	Posted - 03/22/2018 : 02:54:07 Hi Mark You have two css files with conflicting css files / classes, style.css and ectstyle.css - it may well be you don't need style.css, just ectstyle.css so try removing style.css first. Andy Please feel free to review / rate our software
markaricnewsom Advanced Member USA 223 Posts Pre-sales questions only (More Details...)	Posted - 03/22/2018 : 05:10:13 I am terribly confused. I removed the style.css from header.php and it somewhat fixed things. However, what has me confused the most is, the text for the product descriptions in Chrome are black and not contrasting to the background image, while in Firefox, the the background image is missing and the product descriptions are white and thus not contrasting. Why would the different browsers interpret css differently? Mark Newsom P.O. Box 852 Kimberling City, MO 65686
Andy ECT Moderator 95440 Posts	Posted - 03/22/2018 : 05:13:26 Chrome is much more aggressive at caching, force a refresh there - Ctrl + Refresh, and it will show the same as Firefox. Andy Please feel free to review / rate our software
markaricnewsom Advanced Member USA 223 Posts Pre-sales questions only (More Details...)	Posted - 03/22/2018 : 05:20:42 I deleted the cache in Chrome and now the pages look as bad as they do in the other browsers. Could I pay you to fix this for me? Mark Newsom P.O. Box 852 Kimberling City, MO 65686
Andy ECT Moderator 95440 Posts	Posted - 03/22/2018 : 05:24:39 It seems it's just missing a background image but I don't know where you had that set - do you remember? Andy Please feel free to review / rate our software
markaricnewsom Advanced Member USA 223 Posts Pre-sales questions only (More Details...)	Posted - 03/22/2018 : 05:29:18 I'm using the Divi theme and it was set in there and still appears in all of the regular pages. You helped me last time with this and I cannot remember. Should I add the path in the ectstyle.css possibly? Mark Newsom P.O. Box 852 Kimberling City, MO 65686
Andy ECT Moderator 95440 Posts	Posted - 03/22/2018 : 05:32:37 It could be you are linking to the wrong ectstyle.css file, do you have copies of that file at different locations on the server? Andy Please feel free to review / rate our software
markaricnewsom Advanced Member USA 223 Posts Pre-sales questions only (More Details...)	Posted - 03/22/2018 : 08:21:56 I had a backup, and have uploaded it to the server, but still no background on all of the store pages. Mark Newsom P.O. Box 852 Kimberling City, MO 65686
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