After updating store, when I click modify in products admin I get the following message:

500 - Internal server error.
There is a problem with the resource you are looking for, and it cannot be displayed.

That's a server side error that is a very general indication of a server issue but as to exactly what the issue is appears unknown. The error could be temporary so try a browser refresh, Ctrl+F5

Steve
Bolton, Lancashire, United Kingdom.
Using ECT PHP versions since 2004

"Make it as simple as possible, but not simpler."

Hi Boyd, 500 is a generic message can you ask your host to disable friendly error messages so that you can see the exact error that is occurring and let us know what that is.

Winners never quit, quitters never win
CSS and Responsive Designs
User Manual for Ecommerce Templates

I contacted my host servelink about the issue. They responded with the following message. However I'm not smart enough to understand what any of this means.

Internal Server Error (HTTP 500)
By default ASP does not not display script error messages in the browser, returning just a generic error message instead. This behavior is by design and intended to avoid giving informative feedback to malicious users who could use the generated error messages to gather information useful in an attack. Displaying errors will also take you out of PCI compliance for the same reason.

Unfortunately this conspires to make tracking down problems in your scripts rather more difficult, but there are several things you can do that might be helpful.

Check the site log files for further details of the error, you'll find those in the server control panel using the "Logs" button. Searching from the bottom of the file for something like ".com 500" (assuming your site is a .com domain) should bring you straight to the most recent error and buried in there with it are details of that error, including the line line number and the script that generated the error. This is the quickest solution, but it isn't completely easy to extract the data you need.

If that doesn't help and you really need to display the error in your browser, you'll need to create a web.config file with a directive to display errors. This is just a simple text file, named web.config that you can upload by ftp to the root of your site from your computer, create using the server control panel's File Manager or download from the ASP scripts section of our site here (requires login). The content should be as follows:

<?xml version="1.0" encoding="utf-8" ?>
<configuration>
<system.webServer>
<httpErrors errorMode="Detailed" />
</system.webServer>
</configuration>

If you already have a web.config file in your site do not do this.


in the case you already have a web.config file present, do not overwrite but just edit as needed. If there's no system.webServer element then you can add this to the file:

<system.webServer>
<httpErrors errorMode="Detailed" />
</system.webServer>

or if that element is present already just add this line to it:

<httpErrors errorMode="Detailed" />

Be sure to make a backup copy of web.config before editing it, as any mistake will cause your site to go offline. A backup copy that you can quickly restore will solve that for you the fastest.



In cases where you add or edit web.config be sure to remove the code to display errors when you have resolved your issue, to avoid exposing sensitive information about your site.

Can you check to see if you have a web.config file already. If you don't it is pretty easy to add with a little research on the web. You can always delete the file off the server if you run into problems.

Responsive Design Deals Ecomm Plus - ASP 6.8
www.paradiseclothingco.com

Ok well I added the web config file and this is what I get when I go to modify an item

GetRecordSet error '80040007'

The Microsoft Jet database engine cannot open the file 'd:\www\quartermidgetsusa.com\data\QMproducts.mdb'. It is already opened exclusively by another user, or you need permission to view its data.

/vsadmin/inc/incUploadUtil.asp, line 40

Hi Boyd, can you let check if there is a lock file in the folder where the database is stored the file extension could be lck or ldb

quote:

---

.LDB files are typically removed when all users have closed FRx, one or more .LDB files may occasionally be left behind. When this occurs, these files are safe to delete

---

Winners never quit, quitters never win
CSS and Responsive Designs
User Manual for Ecommerce Templates

That file throwing the error is the mod for image uploads by ServeLink
If you updated from an old version, I think you might need a new version of that mod from them.

Perhaps show that error to them and see if they have an idea.

Sinbad

I believe I checked the folder and didn't see any . I have also requested help from servelink but have not received a response as of yet

amazingly it started working thank you everyone for the help