Stripe Description

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maxa Starting Member USA 11 Posts	Posted - 04/03/2018 : 05:22:11 How do i change the description that is sent to stripe? When i log on to stripe to see the payments i have fields amount, description, customer, Date. and the description is clients email and the stripe transaction number. It would be much better with the order id number and and the stripe transaction number. thanks max
Andy ECT Moderator 95440 Posts	Posted - 04/03/2018 : 06:36:38 Hi Max There is currently a feature for changing that but if you'd like to put it in the suggestions forum we can see what can be done. By the way, the email on your forum account, doesn't match the one on purchase so you might want to change that in the support forum profile. Andy Please feel free to review / rate our software
aras74 Starting Member 13 Posts Pre-sales questions only (More Details...)	Posted - 10/04/2019 : 00:09:25 It would be great if ECT cart would send order id number to Stripe. This way we can easier reconcile orders and payments. Thanks!
Vince Administrator 42874 Posts	Posted - 10/04/2019 : 00:16:17 We had to pass the Order ID to Stripe in their Metadata as there wasn't a way to send an Order ID as a Order ID, but this was included in the v7.0.1 updater... https://www.ecommercetemplates.com/support/topic.asp?TOPIC_ID=110784 and the v6.9.2 updater as here... https://www.ecommercetemplates.com/support/topic.asp?TOPIC_ID=110012 Which version of the ECT cart are you using? Vince Click Here for Shopping Cart Software Click Here to sign up for our newsletter Click Here for the latest updater
aras74 Starting Member 13 Posts Pre-sales questions only (More Details...)	Posted - 10/04/2019 : 00:21:01 Hi Vince, using Ecommerce Plus PHP v7.1.4. hosted by Servelink. Thanks Arunas Edited by - aras74 on 10/04/2019 00:21:30
Vince Administrator 42874 Posts	Posted - 10/04/2019 : 01:52:05 Hi Arunas I've been looking more into this and it does seem that with the new Stripe system you don't get the Order ID. I've written to Stripe support about this and I'll let you know when I get a reply. Vince Click Here for Shopping Cart Software Click Here to sign up for our newsletter Click Here for the latest updater
aras74 Starting Member 13 Posts Pre-sales questions only (More Details...)	Posted - 10/04/2019 : 01:56:12 Hi Vince, 1) thanks, please keep me posted. Metadata field is empty and visible in Stripe admin. 2) Also could you please check why with all settings as "Manual Capture" (in ECT and Stripe admin) Stripe still captures payments automatically? Thanks Arunas
Vince Administrator 42874 Posts	Posted - 10/04/2019 : 10:00:22 Hi Arunas I think I've got both these issues sorted now and when Stripe get back to me to confirm I'll get an update out. Vince Click Here for Shopping Cart Software Click Here to sign up for our newsletter Click Here for the latest updater
aras74 Starting Member 13 Posts Pre-sales questions only (More Details...)	Posted - 10/04/2019 : 12:48:40 Thanks Vince! Please keep me posted. Arunas
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