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 Authorize.net - Time outs
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Andy
ECT Moderator

95440 Posts

Posted - 04/26/2018 :  10:13:09  
You'll need this addition to vsadmin/includes.php

$acceptecheck=true;

https://www.ecommercetemplates.com/phphelp/ecommplus/parameters.asp#authorizenet

You can't have AIM and SIM on the same site. A combination of AIM + PayPal for example would be fine though.

Andy

Please feel free to review / rate our software

dhagood100
New Member

USA
62 Posts

Posted - 04/26/2018 :  14:37:50  
Dude, you have been a huge help!!

One final question, does ECT encrypt passwords and any credit card data. Does it store any credit card data?

Thanks,
D Hagood

FYI, since changing to AIM last night we have no (zero) transfer relay issues.

David Hagood

Andy
ECT Moderator

95440 Posts

Posted - 04/26/2018 :  23:56:15  
No credit card data is stored on your store and any passwords used on the store are encrypted.

Andy

Please feel free to review / rate our software

dhagood100
New Member

USA
62 Posts

Posted - 04/27/2018 :  07:03:20  
Thanks for the Assist and Info!!

David Hagood

xxcfdrr
Advanced Member

USA
231 Posts

Posted - 06/11/2018 :  08:46:13  
I am getting this exact error for essentially every credit card checkout transaction. Was the underlying problem ever fixed or should I just switch over to PayPal Web Site Payments Pro? Never really like authorize.net anyway.

Andy
ECT Moderator

95440 Posts

Posted - 06/11/2018 :  08:55:51  
I believe the original poster switched from auth.net (SIM) to auth.net (AIM) and hasn't reported any problems since. Are you using SIM?

Andy

Please feel free to review / rate our software

xxcfdrr
Advanced Member

USA
231 Posts

Posted - 06/11/2018 :  09:18:13  
I really wouldn't know the difference. I set this up so long ago and it's simply worked until recently. I don't see SIM or AIM option in the payment providers section. Where do I start?

Andy
ECT Moderator

95440 Posts

Posted - 06/11/2018 :  09:22:38  
If you go to the payment provider admin page they are listed there. AIM has an id of 13 and SIM has an ID of 3

Andy

Please feel free to review / rate our software

xxcfdrr
Advanced Member

USA
231 Posts

Posted - 06/11/2018 :  09:37:16  
Thanks Andy, I didn't realize this was in the admin, I assumed this was a change needed in the authorize.net account.

So I just switched it over to use the Authorize.net AIM and ran a transaction as a test. I can not complete the checkout as I get this after entering my CC and submitting:

Ship To First Name is required.

Andy
ECT Moderator

95440 Posts

Posted - 06/11/2018 :  09:39:26  
Have you been through the steps here https://www.ecommercetemplates.com/phphelp/ecommplus/authorizenet.asp - specifically getting the transaction key and entering that in the store admin page?

Andy

Please feel free to review / rate our software

xxcfdrr
Advanced Member

USA
231 Posts

Posted - 06/11/2018 :  10:00:34  
I took the API Login ID and Transaction Key from the Authorize.net (ID3 in the ECT admin) and copied it to the Auth.NET AIM (ID 13 in the ECT admin). I will look at your link.

xxcfdrr
Advanced Member

USA
231 Posts

Posted - 06/11/2018 :  10:05:31  
Also, I do not see 'Merchant ID Login:' on the Auth.net AIM admin page.

I also just noticed I am replying in this topic in the PHP section. I am using the ASP version of the cart, 6.8.5.

Andy
ECT Moderator

95440 Posts

Posted - 06/11/2018 :  10:08:02  
Sorry that should be API Login ID rather than Merchant ID.

Andy

Please feel free to review / rate our software

xxcfdrr
Advanced Member

USA
231 Posts

Posted - 06/11/2018 :  12:25:30  
So was this switch to Auth.net AIM supposed to work by copying the API and Transaction ID out of the Authorize.net and using the same? I get the error 'Ship To First Name is required.'

Andy
ECT Moderator

95440 Posts

Posted - 06/11/2018 :  13:16:25  
I'm not sure that is auth.net related but are all fields filled out when you check out?

Andy

Please feel free to review / rate our software

xxcfdrr
Advanced Member

USA
231 Posts

Posted - 06/12/2018 :  05:47:31  
Yes. I am filling out all fields during checkout. There is a box unchecked that says 'I'd like this shipped to a different address '. If I leave this check box blank I get the error 'Ship To First Name is required.'.

I just tried something new, clicking the box to use a different shipping address with filling out the address same as billing.

The check out now completed, but the page took 30-45 seconds to go back to the thanks.asp page with the order confirmation.

Andy
ECT Moderator

95440 Posts

Posted - 06/12/2018 :  06:06:04  
Can you let me know the URL and I'll take a look?

Andy

Please feel free to review / rate our software
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