I have some customers that are trying to create an account through my website and using a combination of letters, numbers and symbols for their password but get a pop up error message saying they can't use spaces or certain characters.

Do we know what we can and can't use for password symbols?

I just tried this myself using mgruy$@#%& and got the same error.

Thanks,

Patrick
www (dot) badmanbullets.com
ECT V6.9.1

Hi Patrick

The password is alphanumeric characters only so no symbols or spaces are allowed.

Andy

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Thanks Andy. That's what I needed to know.

I would like to make this mention (No symbols or spaces) for a new customer entering their password.

How do I go about doing that?

I think the only way to do that is to add the comment to an existing text entry. Copying it to includes.php means it won't be overwritten by updater.

Andy

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How should it be put in the includes.php file?

For example if you wanted to add the text to the Password text entry you would add this to includes.php

$xxPwd="Password <br>Alphanumeric Only";

Andy

Please feel free to review / rate our software

Perfect. Thanks Andy. Appreciate your time.

Patrick

...but maybe the password field should accept special characters? While the potential damage from a password compromise is fairly limited here, I don't see that encouraging people to set weak passwords is a good thing.

Peter

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