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 After 6.9.2 update index file unavailable
Author « Topic »  

Mexicomike
Starting Member

USA
35 Posts

Pre-sales questions only
(More Details...)

Posted - 05/26/2018 :  17:17:48  
Updated to 6.9.2 today. Have done updates in past so know the drill but watched instruction video anyway. Got "Success" message. In my admin, it shows updated to V6.9.2.

Problem is browser will not show index.php (I know it is there). Get this instead: https://www.mexicomike.com/mexico-maps/%2Findex.php Ran update 2x more. Same story. Cleared cache and cookies. Tried different machines. Tried link from my website. Tried just typing in url. Deleted updatestore.php. Re-uploaded index.php.

Read another post where someone advised checking for <link href="/css/ectcart.css" rel="stylesheet" type="text/css">. I have that in my template so in all files including index.php. Checked that the latest ectcart.css was uploaded. Checked the date of all the files in vsadmin. All good. No change after any of those moves. Please advise.

If this is not easilly fixable, any harm in re-uploading the cart in the older version? I downloaded everything before the update.

Thank you very much.

Mexico maps and driving advice

dbdave
ECT Moderator

USA
10468 Posts

Posted - 05/26/2018 :  17:58:01  
it's some redirect issue it seems.
trying to go to
https://www.mexicomike.com/mexico-maps/index.php
redirects to
https://www.mexicomike.com/mexico-maps/%2Findex.php

%2F = a forward slash

You might also check what you have set in your admin main settings for the store url.

I would check to see what redirects you have setup in your .htaccess file

Edited by - dbdave on 05/26/2018 18:00:39

Mexicomike
Starting Member

USA
35 Posts

Pre-sales questions only
(More Details...)

Posted - 05/26/2018 :  18:21:20  
Thanks so much for the prompt reply. I checked the main settings in the store and (as they have always been) the store url was set to https://www.mexicomike.com/mexico-maps/ and https url https://www.mexicomike.com/mexico-maps/ . To check your suggestion, i removed the / from the end of both and treid to get to the index page. No change. That was working before the update.

Went to my .htaccess file, I am enclosing it. It has not changed since before the update when things were working. It is a relatively long list, sorry.

Redirect 301 /Health/denstist_testimonials.html https://www.mexicomike.com/mexicandentists/testimonials.html
Redirect 301 /mexico_maps/nuevo_leon_tamaulipas.htm https://www.mexicomike.com/maps/nuevo_leon_tamaulipas.htm
Redirect 301 /zone2.htm http://www.mexicomike.com/stories/zone2.htm
Redirect 301 /mexico_driving_directions/driving_directions_mexico_gulf_coast_border_to_tampico.html https://www.mexicomike.com/gulf/drive-tampico-papantla-costa-esmeralda-veracruz.html
Redirect 301 /mexico/mexicomike.html https://www.mexicomike.com/mike/mexicomike-biography.html
Redirect 301 /mexico/mexicomike.html https://www.mexicomike.com/mike/mexicomike-biography.html
Redirect 301 /mike/mikebio2.htm https://www.mexicomike.com/mike/mexicomike-biography.html
Redirect 301 /maps/all.html https://www.mexicomike.com/maps/laredo-yucatan.html
Redirect 301 /Health/health_insurance.htm https://www.mexicomike.com/Health/air_evac.htm
Redirect 301 /Health/dentists/mexican_dentists_progreso.html https://www.mexicomike.com/Health/mexican_dentists.html
Redirect 301 /business/lb_fm3.htm https://www.mexicomike.com/livebetter/lb_fm3.htm
Redirect 301 /business/mexico_business_general.htm https://www.mexicomike.com/livebetter/lb_working.htm
Redirect 301 /gps_maps_mexico/gps_maps.html https://www.mexicomike.com/gpsmexico/gpsmaps.html
Redirect 301 /gps_maps_mexico/ https://www.mexicomike.com/gpsmexico/gpsmaps.html
Redirect 301 /cool_places/amatlan_de_canas.htm https://mexicomike.com/hot%20springs/amatlan_de_canas.htm
Redirect 301 /spas/spas.htm https://www.mexicomike.com/hot%20springs/hot_springs_intro.htm
Redirect 301 /spas/colonial/hacienda_cocoyoc.htm https://www.mexicomike.com/hot%20springs/hot_springs_intro.htm
Redirect 301 /blogmexico/ https://www.mexicomike.com/blog/off-the-tourist-trail/
Redirect 301 /permits/rv-permits.html https://www.mexicomike.com/livebetter/car_permit.htm
Redirect 301 /drivingadvice/mexicodrivingadvice.html https://www.mexicomike.com/driving/drivetip.htm
Redirect 301 /central_america/central_america_sites.html https://www.mexicomike.com/central-america/links.html
Redirect 301 /central_america/drivingfacts.html https://www.mexicomike.com/central-america/cenam-drivetips.html
Redirect 301 /durango/durango_tours.html https://www.mexicomike.com/durango/durango-nature-tours.html
Redirect 301 /mexicomapsroadlogs/trip-planning.html https://www.mexicomike.com/tripplanning/route-planning.html
Redirect 301 /maps/mapstore.htm https://www.mexicomike.com/maps/mapstore.html
Redirect 301 http://mexicomike.com https://www.mexicomike.com
Redirect 301 http://www.mexicomike.com https://www.mexicomike.com
Redirect 301 www.mexicomike.com https://www.mexicomike.com
Redirect 301 /interactivemaps/northeast-mexico/tamaulipas-nuevoleon.html /maps/nuevoleon-coahuila.html
Redirect 301 /maps/nuevo_leon_tamaulipas.htm /maps/nuevoleon-coahuila.html
Redirect 301 /maps/tamaulipas-nuevoleon.html /maps/nuevoleon-coahuila.html
Redirect 301 /mexico-hot-springs/coahuila-banos-termales.html /mexican_hot_springs/coahuila-banos-termales.html
Redirect 301 /Health/dentists/nuevoprogresoprices.html https://www.mexicomike.com/Health/nuevoprogresoprices.html
Redirect 301 /Health/cancundentist.html http://www.oceandentalcancun.com/
Redirect 301 /Health/contact/contact-dental.html https://www.mexicomike.com/contact/contact-sim.html
Redirect 301 /livebetter/lb_techstuff.htm https://www.mexicomike.com/livebetter/car_permit.htm
Redirect 301 /books/modern-mexico-amazon.html https://www.mexicomike.com/books/modern-mexico.html
Redirect 301 /books/other_books.htm https://www.mexicomike.com/books/lb_intro.html
Redirect 301 /books/a-lb_intro.html https://www.mexicomike.com/books/lb_intro.html
Redirect 301 /aa/aa_links.htm https://www.mexicomike.com/aa/aa_meetings.htm
Redirect 301 /maps_of_mexico/guaymas-mazatlan-map2.html https://www.mexicomike.com/maps_of_mexico/guaymas-mazatlan-map.html
Redirect 301 /books/meet-the-mexicans/overview.html /books/meet-the-mexicans/chapter-links.html
Redirect 301 /maps/mapstore.html https://www.mexicomike.com/mexico-maps/index.php
Redirect 301 /maps_of_mexico/acayucan-chetumal-merida.html https://www.mexicomike.com/maps_of_mexico/yucatan/escarcega-merida-cancun-belize.html






Redirect gone /permits
Redirect gone /working/transfer.htm
Redirect gone /driving/calculator.html
Redirect gone /driving-guidebooks
Redirect gone /livebetter/touristcards.htm
Redirect gone /business/transfer.htm
Redirect gone /drivingroutes.html
Redirect gone /living-in-mexico/kidnapping.html
Redirect gone /mexico_blogs/mexico_expat_blog_index.html

Mexico maps and driving advice

Andy
ECT Moderator

95440 Posts

Posted - 05/27/2018 :  00:02:33  
Hi Mike

As a quick test, can you temporarily remove these from the .htaccess file as I'm wondering if it's a conflict in the .htaccess file sowehow

Redirect 301 http://mexicomike.com https://www.mexicomike.com
Redirect 301 http://www.mexicomike.com https://www.mexicomike.com
Redirect 301 www.mexicomike.com https://www.mexicomike.com

and then try with a perhaps a better method of redirecting to https in the second post here https://www.ecommercetemplates.com/support/topic.asp?TOPIC_ID=106851

Andy

Please feel free to review / rate our software

Mexicomike
Starting Member

USA
35 Posts

Pre-sales questions only
(More Details...)

Posted - 05/27/2018 :  09:54:03  
Thanks Andy. You really help.

I removed the questionable redirects you noted. No change in behavior. But no harm either.
I went to the link you posted to force https
I believe I asked the hosting company to do that already. I did not realize you might be willing to look at the whole .htaccess I was only looking at Redirects. I will include that below. There should be some directives in there that forced traffic to directories from an old, old shopping cart. I took them out and it did not make any difference. I am leaving them in for now, just in case.

Your suggestions are great you know a lot more about this than I do. Is there any merit to this idea? I wonder why the store was working before the update. Could there be a file or reference there that I should look for? And, would it be a good idea to re-upload the old store. Make sure it is still working. Then with a new file from the ecommerce site, try to update again?

Again thanks.
</IfModule>

RewriteEngine On
RewriteCond %{SERVER_PORT} 80
RewriteRule ^(.*)$ https://www.mexicomike.com/$1 [R=301,L]

RewriteEngine on
Options +FollowSymLinks
RewriteEngine on
RewriteCond %{SCRIPT_FILENAME} !-f
RewriteCond %{SCRIPT_FILENAME} !-d

<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteRule ^category/([^/.]*)/?$ /categories.php?cat=$1 [QSA,nc,L,B]
RewriteRule ^products/([^/.]*)/?$ /products.php?cat=$1 [QSA,nc,L,B]
RewriteRule ^manufacturer/([^/.]*)/?$ /products.php?man=$1 [QSA,nc,L,B]
RewriteRule ^([^/.]+)$ proddetail.php?prod=$1 [QSA,nc,L,B]
</IfModule>


# BEGIN Expire headers

<ifModule mod_expires.c>

ExpiresActive On

ExpiresDefault "access plus 1 seconds"

ExpiresByType image/x-icon "access plus 2592000 seconds"

ExpiresByType image/jpeg "access plus 2592000 seconds"

ExpiresByType image/png "access plus 2592000 seconds"

ExpiresByType image/gif "access plus 2592000 seconds"

ExpiresByType application/x-shockwave-flash "access plus 2592000 seconds"

ExpiresByType text/css "access plus 604800 seconds"

ExpiresByType text/javascript "access plus 216000 seconds"

ExpiresByType application/javascript "access plus 216000 seconds"

ExpiresByType application/x-javascript "access plus 216000 seconds"

ExpiresByType text/html "access plus 600 seconds"

ExpiresByType application/xhtml+xml "access plus 600 seconds"

</ifModule>

# END Expire headers



# BEGIN Cache-Control Headers

<ifModule mod_headers.c>

<filesMatch "\.(ico|jpe?g|png|gif|swf)$">

Header set Cache-Control "max-age=2592000, public"

</filesMatch>

<filesMatch "\.(css)$">

Header set Cache-Control "max-age=604800, public"

</filesMatch>

<filesMatch "\.(js)$">

Header set Cache-Control "max-age=2592000, private"

</filesMatch>

<filesMatch "\.(x?html?|php)$">

Header set Cache-Control "max-age=600, private, must-revalidate"

</filesMatch>

</ifModule>

# END Cache-Control Headers



# BEGIN Turn ETags Off

<ifModule mod_headers.c>

Header unset ETag

</ifModule>

FileETag None

# END Turn ETags Off


Mexico maps and driving advice

Andy
ECT Moderator

95440 Posts

Posted - 05/27/2018 :  10:13:32  
There's a lot there

Just to be sure the problem is htaccess related can you rename that file and then force a refresh Ctrl+Refresh and see if the problem persists. Put the file back as it was when you finish the test.

Andy

Please feel free to review / rate our software

Mexicomike
Starting Member

USA
35 Posts

Pre-sales questions only
(More Details...)

Posted - 05/27/2018 :  11:08:41  
Yeah there IS a lot. Sorry.

Making some progress? Forced refresh (Ctrl+f5) I renamed index.php to 3 different names. Got same results as before. Tried Chrome and Firefox. Even with the different name got this message: The requested URL /mexico-maps//index.php was not found on this server.

Uploaded index.php to /downloads folder and it came up. In both browsers. Renamed it to reindex2.php and it still came up.

This help?


Mexico maps and driving advice

Mexicomike
Starting Member

USA
35 Posts

Pre-sales questions only
(More Details...)

Posted - 05/27/2018 :  11:26:27  
Got this message from Firefox: https://www.mexicomike.com/mexico-maps/?prod=mexico%2dmaps I think there may be a clue here?

Mexico maps and driving advice

Andy
ECT Moderator

95440 Posts

Posted - 05/27/2018 :  11:53:06  
I think that may well be significant that it is attempting to rewrite the index page as a detail page. Just to be clear from your previous post though, renaming the htaccess file made no difference?

Andy

Please feel free to review / rate our software

Mexicomike
Starting Member

USA
35 Posts

Pre-sales questions only
(More Details...)

Posted - 05/27/2018 :  12:57:13  
My bad, I misunderstand and was renaming the index.php. But when I renamed the .htaccess, it had no effect on the store. It did, however block my menu on the rest of the website (an include). I renamed .htaccess and all is well again on the main site.

I aw using a DW template for the store and tried a different template. The index page came up, but all the menu links are not working. Menu is an include file.

Mexico maps and driving advice

Andy
ECT Moderator

95440 Posts

Posted - 05/27/2018 :  14:01:33  
Can you let us know what you have as code for the include line for the menu?

Andy

Please feel free to review / rate our software

Mexicomike
Starting Member

USA
35 Posts

Pre-sales questions only
(More Details...)

Posted - 05/27/2018 :  14:31:03  
<div class="top-navigation">
<div class="menu-top-wrapper">
<?php include "includes/menu2.php" ?>
<div id="p7DMM_1" class="p7DMM01 p7DMM p7dmm-left responsive">

</div>
</div>
</div>

For the store

Mexico maps and driving advice

Mexicomike
Starting Member

USA
35 Posts

Pre-sales questions only
(More Details...)

Posted - 05/27/2018 :  20:57:56  
Andy, I gutted the .htaccess file, deleting all the redirects. I took out all the directives at the top except
Options -Indexes
<IfModule mod_rewrite.c>
Options +FollowSymlinks
RewriteEngine On

which I figured was needed for search engine friendly product names.

In the end, used a slightly different template. Am able to view products via menu by undoing all the static url's I had and using nothing - i.e. "has static page" but box not checked. This is not what I wanted but if I don't sell, I don't eat so will live with it.

Only problem is that I cannot get an index.php page to show up. Instead, I am shown different pages that are configured as above. Any ideas on that?

Mexico maps and driving advice

Andy
ECT Moderator

95440 Posts

Posted - 05/27/2018 :  23:44:32  
Would you like to send me an email with your FTP details and I'll take a closer look?

Andy

Please feel free to review / rate our software

Mexicomike
Starting Member

USA
35 Posts

Pre-sales questions only
(More Details...)

Posted - 05/28/2018 :  08:37:07  
Gee, thanks, Andy. You are a peach! Sent info. Mike.

Mexico maps and driving advice
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