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squadri
Advanced Member

Canada
235 Posts

Posted - 06/11/2018 :  21:15:22  
Hi,

I am not able to see the sender email address when someone submit "Ask a Question" request from my website. instead I am seeing my store email address in both "From" and "To" field.

Following parameter are already in the include.php file:

$htmlemails=TRUE;
$useaskaquestion=TRUE;
$useemailfriend=TRUE;


Please advice.

dbdave
ECT Moderator

USA
10468 Posts

Posted - 06/11/2018 :  22:08:44  
It should populate when you click reply to the email.
Give it a try.

squadri
Advanced Member

Canada
235 Posts

Posted - 06/12/2018 :  00:41:38  
I've tried that as well, reply to email but still showing the store Email in "from Field".. I also reload the emailfriend.php (6.9.2).

Thanks

Andy
ECT Moderator

95440 Posts

Posted - 06/12/2018 :  02:54:30  
Can you try this in vsadmin/includes.php

$emailflags='-f%from%';

Remove it if it doesn't work though.

Andy

Please feel free to review / rate our software

squadri
Advanced Member

Canada
235 Posts

Posted - 06/12/2018 :  11:18:17  
Nothing happened.. Still getting the store email when replying.

Thanks

squadri
Advanced Member

Canada
235 Posts

Posted - 06/12/2018 :  15:31:03  
FYI: I have restored and tried all previous updaters (emailfriend.php) but still getting the same result.

Please advice.

Andy
ECT Moderator

95440 Posts

Posted - 06/14/2018 :  00:03:27  
Sorry, I missed that - can you let us us know if you are using phpmailer for sending out mails as that might be what you need here.

Andy

Please feel free to review / rate our software
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