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RJB
Ecommerce Template Expert

United Kingdom
792 Posts

Posted - 06/23/2018 :  04:32:55  
I have been using the loyalty points feature on my site for some time and I would like to end this soon, but I'm not sure about the best way to do this. As far as I can see if I set the site to stop issuing points it is no longer possible for customers to redeem points already earned which is not ideal. Is there any way to stop issuing points on new orders but allow customers to use their existing points for a period of time?

Richard.

Andy
ECT Moderator

95440 Posts

Posted - 06/23/2018 :  04:54:26  
Hi Richard

That's a good question and I can't see an fair way of doing that for your customers other than posting a notice on your site that the feature will expire on a particular date.

Andy

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RJB
Ecommerce Template Expert

United Kingdom
792 Posts

Posted - 06/23/2018 :  05:10:03  
Thanks Andy, I think this would be a useful feature. Do you think there is any chance this could be added in the near future?

Richard.
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