download updater problem

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ross.fraser Advanced Member 451 Posts Pre-sales questions only (More Details...)	Posted - 07/01/2018 : 04:40:09 Hi Guys trying to download php 6.9.3 updater says email sent, but I'm not receiving an emails from you? tried both asp and php updaters (licensed for both), no emails for either. cheers Ross Ross Fraser ross@chain-me-up.com.au https://www.chain-me-up.com.au
Andy ECT Moderator 95440 Posts	Posted - 07/01/2018 : 05:03:18 Hi Ross Have you checked spam / junk folders? Andy Please feel free to review / rate our software
ross.fraser Advanced Member 451 Posts Pre-sales questions only (More Details...)	Posted - 07/01/2018 : 06:03:43 Hi Andy, I don't have any email filtering, have never previously had any issues getting the updaters. I can receive emails from my live.com email address. I subscribed to this topic and wasn't notified you had replied either. Cheers Ross Ross Fraser ross@chain-me-up.com.au https://www.chain-me-up.com.au Edited by - ross.fraser on 07/01/2018 06:05:16
Andy ECT Moderator 95440 Posts	Posted - 07/01/2018 : 06:51:41 If You're using Outlook or similar, could you set up a rule to always accept emails from info at ect and see if that helps? Andy Please feel free to review / rate our software
ross.fraser Advanced Member 451 Posts Pre-sales questions only (More Details...)	Posted - 07/01/2018 : 07:25:31 Hi Andy, one of the settings on my mail server was causing the issue. All the emails from ect are now coming in cheers Ross Ross Fraser ross@chain-me-up.com.au https://www.chain-me-up.com.au
Andy ECT Moderator 95440 Posts	Posted - 07/01/2018 : 08:00:13 Great! Thanks for letting us know. Andy Please feel free to review / rate our software
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