Since updating to 6.9.4, I can login with a user id and add items to a cart. When I try to delete, update, or checkout, I get a 404 Page Not Found error. I've followed the directions to add both ectcart.css and ectcart.js to their appropriate directories. I have insured the file permissions are set to the correct user:group and have included <link> and <script> entries for these in every store page. I've enabled F12 developer tools in IE, Edge, and Chrome. I note the link and script tags for the new ectcart.js/ectcart.css. I note 3 warning messages in the F12 console:
[cycle] terminating; zero elements found by selector.
I don't know what this means.
This is the url on the 404 page address bar: http://www.tek-tite.com/cart?lid=0#oc
I have to ask in this forum as the developer for my client.

Hi

Are you using extensionless URLs for non-product pages with this in includes.php

$extension="";

If so, does removing that sort it out?

Andy

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Hi Andy,
Thank you for your reply. I have not yet switched over to extensionless URL's. Adding the $extension=""; variable to includes.php does not sort out the issue. I have also tried using $extension="/"; with no luck. Strangely, using either version causes the static user defined images on the 404 page to not be found. Should I switch over to using extensionless URL's?

Adding it wouldn't help, I thought it might have been added already and that was the cause of the file extension going missing. Can you check the .htaccess file to see if there's anything there that might turn off the file extension?

Would it also be possible to use your client's email in the forum account so you don't show as pre-sales?

Andy

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Andy, I'm the client.

Thanks Scott, much appreciated. Can you let us know if you find anything in the .htaccess file?

Andy

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Over to you, Karl

After extensive searching this forum last night, I modified our .htaccess to this. However, it doesn't seem to help either.

ErrorDocument 404 /404.shtml
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteCond %{HTTP_HOST} ^tek-tite\.com [NC]
RewriteRule (.*) http://www.tek-tite.com/$1 [L,R=301]
</IfModule>

In the main admin settings do you have the HTTPS URL set to

https://www.tek-tite.com/

as it seems that's what it should be.

Andy

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Yes, in both the store URL and the https store URL

The path to the next cart stage, where yours is erroring is made up of the HTTPS Store URL, looking at the code the only modification to that would come from the $extension parameter as far as I can see.

Can you double check includes.php that there's no mention there of $extension or yourstore.com/cart/ in any other parameter.

One other thing you can try, if you haven't already, is to upload all the updater files again just to be sure they all made it across.

There's no custom coding or Mods on the store is there?

Andy

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Andy,
Thank you for your assistance. I double checked includes.php and do not find any mention of $extension, or /cart anywhere. I specifically wrote this website without making any changes to ECT code just to avoid issues such as this.

However, I reuploaded the entire 6.9.4 updater, and son-of-a-gun, it works now! That's the first time in more than 8 years of updates that I've ever had to do that. I will definitely remember this for next time, should it ever happen again.

Glad you were able to sort it out!

Andy

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