Wow - Well, I am sorry to hear that I am solely responsible for costing ect a customer.
That's quite disturbing for me to hear.
For the record, I an just a customer of ect, and have no relationship with them outside of that.
I try to help on the forum with other store owners, as I have had huge sucess with my business that began (and continues) with an ect shopping cart.
Keeping up here allows me to take full advantage of all the available features.
Now, to specifically address your reply...
quote:
Dave because you need something different than others does not mean it is not out there
A profit and loss statement and balance sheet is "something different"?
I suppose if you just check your wallet from time to time, maybe that works for the majority of business owners, and I am really an odd duck for wanting those silly documents.
In reality, I can't imagine any business that does not need a P/L or balance sheet.
These two documents are needed to understand the value of your business and if you are making money.
You can't expect your payment processor to be your accountant, or accounting software.
quote:
Your the reason I left ecommerce because of your ignorance.
I suppose (it's likely) you don't really understand the word ignorance. It's an interesting word. Most folks try to use it as an insult - like "stupid" or something. In reality it's simply the lack of knowledge.
You could ask me if I know anything about brain surgery, and I can say, I am quite ignorant when it comes to that.
That would be proper use of the word.
Understanding that, and assuming you know the use of the word, you left because I am unknowing on some topic.
That to me, that seems foolish. You would cut off your nose to spite your face?
Or perhaps you are just ignorant to the use of the word ignorance, and you mean some other insult....
In any case, if ECT has any problems or bad feelings about me costing them a customer, I will gladly hand over the cost of future updates for your old cart to them for the next 10 years, in advance. Because I believe it's a terrific product that is offered and supported by people that care.
Good luck with your new site.
David