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 Gift Certificate Balance
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CConline
Starting Member

41 Posts

Pre-sales questions only
(More Details...)

Posted - 08/29/2018 :  08:27:36  
Is there a way my customers can check the balance of their gift certificates on their own?

Andy
ECT Moderator

95440 Posts

Posted - 08/29/2018 :  08:45:41  
Hi Wes

I'm afraid there isn't a feature for that.

I have just sent the file on by the way.

Andy

Please feel free to review / rate our software

CConline
Starting Member

41 Posts

Pre-sales questions only
(More Details...)

Posted - 08/29/2018 :  09:30:04  
Ok thank

CConline
Starting Member

41 Posts

Pre-sales questions only
(More Details...)

Posted - 08/29/2018 :  09:33:19  
Would this be a feature a Mod could achieve? If so do you have any recommendations as to who I could talk to about this?

pdraper
Advanced Member

New Zealand
160 Posts

Pre-sales questions only
(More Details...)

Posted - 08/30/2018 :  20:53:44  
Hey this would be easy to implement in the customer account. Just call the balance and place into a field

Paul

Andy
ECT Moderator

95440 Posts

Posted - 08/30/2018 :  23:48:48  
Hi Paul

The problem there would be that customers who are sent gift certificates would have had to set up an account and there are quite a few stores not using the client login.

Andy

Please feel free to review / rate our software

pdraper
Advanced Member

New Zealand
160 Posts

Pre-sales questions only
(More Details...)

Posted - 08/31/2018 :  09:27:43  
Also very true and in this case I just assumed that would be the case. So rephrase them. Simple to do if criteria is met.

But another page could easily be created to call the giftcode and date which then displays the balance. Again not complicated and non dependent of an account needing to be created

Paul

Phil
ECT Moderator

United Kingdom
7715 Posts

Posted - 08/31/2018 :  13:03:45  
Maybe something on the lines of check your order status but 'check your GC balance' where the gift certificate code can be queried?



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