can we add email address to ratings?

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steven vaccaro Ecommerce Template Guru USA 1060 Posts	Posted - 09/28/2018 : 08:54:46 can we add an email address field to ratings? It would be nice to be able to contact people that may have had an issue and not come to us previous to solve the problem before posting the rating.
Andy ECT Moderator 95440 Posts	Posted - 09/28/2018 : 09:01:07 Hi Steven There isn't a feature for that, perhaps you could look up the order on the name / ip address which are recorded? Andy Please feel free to review / rate our software
steven vaccaro Ecommerce Template Guru USA 1060 Posts	Posted - 09/28/2018 : 09:42:01 I tried the name already and came up empty. I didnt know we can search by ip. How do we do that?
Andy ECT Moderator 95440 Posts	Posted - 09/28/2018 : 10:09:36 Ahhhh...apologies that must have been in my imagination - there isn't a search on IP address, I believe it was something someone was asking for in the Suggestions forum recently. Andy Please feel free to review / rate our software
dbdave ECT Moderator USA 10468 Posts	Posted - 09/28/2018 : 11:19:46 Yes, it did come up in the suggestions forum. We have a mod in place for searching orders by IP (and product options) and use it all the time. It's quite helpful.
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