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 Shipstation - Servelink
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Paradise
Ecommerce Template Guru

USA
1602 Posts

Pre-sales questions only
(More Details...)

Posted - 11/09/2018 :  13:17:49  
Anyone else having an updating issue after the Servelink server migration?

An error occurred attempting to update orders: <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd"> <html xmlns="http://www.w3.org/1999/xhtml"> <head> <meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1"/> <title>500 - Internal server error.</title> <style type="text/css"> <!-- body{margin:0;font-size:.7em;font-family:Verdana, Arial, Helvetica, sans-serif;background:#EEEEEE;} fieldset{padding:0 15px 10px 15px;}


Mark
Responsive Design Deals Ecomm Plus - ASP 6.8
www.paradiseclothingco.com

dbdave
ECT Moderator

USA
10468 Posts

Posted - 11/09/2018 :  13:28:38  
Working fine here, but turn off the friendly errors and you will see the problem in that response.

Paradise
Ecommerce Template Guru

USA
1602 Posts

Pre-sales questions only
(More Details...)

Posted - 11/09/2018 :  13:31:08  
Ship Station is having a company meeting (Party) and there is no support right now :)

Mark
Responsive Design Deals Ecomm Plus - ASP 6.8
www.paradiseclothingco.com

Paradise
Ecommerce Template Guru

USA
1602 Posts

Pre-sales questions only
(More Details...)

Posted - 11/09/2018 :  13:55:15  
Microsoft SQL Server Native Client 11.0 error '80004005'

Named Pipes Provider: Could not open a connection to SQL Server [53].

/Shipstation/ssxml.asp, line 78

This is line 78:

cnn.open sDSN

Mark
Responsive Design Deals Ecomm Plus - ASP 6.8
www.paradiseclothingco.com

dbdave
ECT Moderator

USA
10468 Posts

Posted - 11/09/2018 :  14:10:57  
Check the file to be sure of the path to the db_conn_open.asp file is correct and has not changed.
Servelink would (likely) have made a change in the db_conn_open.asp file when they moved you and perhaps the ship station file is getting it's connection from another version of that file that needs the edits servelink made.

Paradise
Ecommerce Template Guru

USA
1602 Posts

Pre-sales questions only
(More Details...)

Posted - 11/09/2018 :  14:16:08  
That was it .... Thanks a Ton Dave!

Mark
Responsive Design Deals Ecomm Plus - ASP 6.8
www.paradiseclothingco.com

dbdave
ECT Moderator

USA
10468 Posts

Posted - 11/09/2018 :  14:34:57  
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