Site Issues

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tmdaslide Advanced Member USA 388 Posts Pre-sales questions only (More Details...)	Posted - 11/14/2018 : 17:25:59 I'm current working with our host, but thought I'd also ask here: While trying to flesh out site database problems, I noticed a '.well-known' folder in the root witha 'pki-validation' dated 7/30/18. Inside is a 'fileauth.txt' file. Any idea what this is for? Also, I updated using the latest updater and is indicated as installed AND that updating to the same version is recommended. "Ecommerce Plus PHP v6.9.4" and "A new recommended version is available: v6.9.4 This recommended update contains security fixes!" Current warning: "Warning: mysqli_result::free_result(): Couldn't fetch mysqli_result in /var/www/vhosts/slidewright.com/httpdocs/vsadmin/inc/incfunctions.php on line 1747" There is a mixed bag of accessing the control panel and the site. Sometime they work, other times no and then there is code displayed in lieu of the site and other times it looks normal. Login is also a mixed bag. FWIW, I updated a few plugins, including 'Permalinks' a day or two ago. Edited by - tmdaslide on 11/14/2018 17:27:09
Andy ECT Moderator 95440 Posts	Posted - 11/14/2018 : 23:58:35 Hi If you are hosting with Servelink they were having some issues yesterday https://www.ecommercetemplates.com/support/topic.asp?TOPIC_ID=110889. I don't know what that folder is for but I have seen it on other sites, maybe Servelink hosted ones so they should be able to tell you its function if required. Andy Please feel free to review / rate our software
tmdaslide Advanced Member USA 388 Posts Pre-sales questions only (More Details...)	Posted - 11/15/2018 : 05:35:17 It looks like we're back up and running normally thanks to Servelink's efforts. The "A new recommended version is available: v6.9.4" is still showing. Is this a minor updater 'bug' or should I run the updater again?
Andy ECT Moderator 95440 Posts	Posted - 11/15/2018 : 05:42:10 I would run the updater again and so you are 100% sure your site is working from a good set of files. Andy Please feel free to review / rate our software
tmdaslide Advanced Member USA 388 Posts Pre-sales questions only (More Details...)	Posted - 11/15/2018 : 05:50:07 Thanks. The 'A new recommended version is available: v6.9.4' issue disappeared.
Phil ECT Moderator United Kingdom 7715 Posts	Posted - 11/15/2018 : 07:49:03 quote: I noticed a '.well-known' folder in the root with a 'pki-validation' dated 7/30/18. Inside is a 'fileauth.txt' file. Any idea what this is for? That's for the SSL certificate validation if you're using free ssl * Database Migrations and Conversions* * ASP to PHP Cart Conversions* *Contact Us* *Buy The PHP Capture Card Plugin* Rate Our Services/View Our Feedback
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