Currently running ECT PHP version 7.0.1.

For as many years as I can remember on ECT we have used three levels of price based shipping for our UK orders.
Product totals less than £33.33 ex tax = shipping price of £4.50 ex tax.
Product totals between £33.33 and £62.49 ex tax = shipping price of £6.50 ex tax.
Product totals Greater than £62.49 ex tax = shipping price £free of charge

As in previous years we ran a Black Friday promotion over the weekend with a site wide 10% discount on product totals.

Have noticed that this time round on the first page of the shopping cart the "You are only £xx.xx away from Free UK Shipping" and the shipping charge shown in the shopping cart total doesn't see to be updating/refreshing correctly depending on the combination and sequence of products in the cart.

As an example:
Add one product to the cart which would trigger the £6.50 shipping charge and shipping calculates correctly.
Add a second cheaper product (which would on its own would trigger the £4.50 shipping charge) to the cart which takes the order value over the value for free shipping and shipping calculates correctly.
...then delete the first product.... shipping charge drops to £4.50
...then add the first product back in to the cart.... shipping charge stays at £4.50 and "You are only £xx.xx away from Free UK Shipping" does not change.

Any ideas what needs tweaking?

Neil

Hi Neil

I'll have to test that out here and report back if that's ok.

Andy

Please feel free to review / rate our software

Hi Andy,

OK thanks for that.

I've got a copy of the current site running on a test domain if you want me to send you the login details?

Neil

That's ok thanks, I'll set up a test here and check / change settings.

Andy

Please feel free to review / rate our software

I've tried that here and not seeing any issues but maybe there's one thing I'm not clear about, you say "...then add the first product back in to the cart.... shipping charge stays at £4.50 and "You are only £xx.xx away from Free UK Shipping" does not change." How are you putting that product back - going back to the products page and adding to cart again or something else?

Andy

Please feel free to review / rate our software

Hi Andy,

Yes going back to the products page and adding that product to the cart again.

Neil

I can't recreate it here, maybe you would like to send me on the login and detail of the products you are testing with so I can check that against my demo set up.

Andy

Please feel free to review / rate our software

Hi Andy,

Details emailed.

Neil