Cant see main admin page after update

Author	« Topic »
laleirina Advanced Member United Kingdom 173 Posts	Posted - 01/02/2019 : 03:28:20 I'm getting this error after upgrading to 702 'Fatal error: Call to undefined function microtime_float() in /data02/c8670187/public_html/vsadmin/inc/incadmin.php on line 7 It only appears on the main admin page. I've checked the orders and products, and everything seems ok in the database.
Andy ECT Moderator 95440 Posts	Posted - 01/02/2019 : 03:45:36 Hi It might be worth running the updater again to see if that sorts it out. What version of php is the server running by the way? Andy Please feel free to review / rate our software
laleirina Advanced Member United Kingdom 173 Posts	Posted - 01/02/2019 : 04:19:29 Hi Andy, I did rerun the updater again. According to the script, everything was fine. I guess I can copy all the files up again, and re-run.
laleirina Advanced Member United Kingdom 173 Posts	Posted - 01/02/2019 : 04:29:04 Yeah, hasn't fixed it. Before I ran the update, I was trying to get CSV Option Data Utility for Ecommerce Templates to work. Could that have affected admin.php or incadmin.php?
Andy ECT Moderator 95440 Posts	Posted - 01/02/2019 : 05:13:23 I'm not familiar with that but I'm not sure it touches the main admin page. What version of PHP is running on the server and what does your host have available? Andy Please feel free to review / rate our software
laleirina Advanced Member United Kingdom 173 Posts	Posted - 01/02/2019 : 05:26:56 Hi Andy, It's a 100 Markets LLC Mod which I discovered from the ECT forums. It may not integrate with the latest version. Our server is running PHP version 5.6.38 It definitely integrates with the main admin page- the instructions actually mention incadmin.php
Phil ECT Moderator United Kingdom 7715 Posts	Posted - 01/02/2019 : 08:23:08 quote: Our server is running PHP version 5.6.38 I would up that to at least PHP7 if you can * Database Migrations and Conversions* * ASP to PHP Cart Conversions* *Contact Us* *Buy The PHP Capture Card Plugin* Rate Our Services/View Our Feedback
laleirina Advanced Member United Kingdom 173 Posts	Posted - 01/03/2019 : 03:29:48 Hi Phil, The server belongs to Zen Internet and they are not going to change the PHP version just for me. I have reverted back to a saved backup of 701, before I tried to get the CSV Option Data Utility for Ecommerce Templates to work, but the error is still there. I'm mystified.
Andy ECT Moderator 95440 Posts	Posted - 01/03/2019 : 03:41:47 Is it possible to disable or uninstall the Mod? By the way php5.6 is coming to the end of it's shelf life so your host really should be offering something newer. Andy Please feel free to review / rate our software
Phil ECT Moderator United Kingdom 7715 Posts	Posted - 01/03/2019 : 04:08:20 quote: It definitely integrates with the main admin page- the instructions actually mention incadmin.php As far as I'm aware, and I have installed it many times for clients, the CSV utility you're referring to does not overwrite any of the ECT core files. So I doubt very much the error message you're seeing is related to that add on you have installed. If you'd like to click on my name and send me an email, I'll take a quick look for you if you like. I'll just need FTP details please. * Database Migrations and Conversions* * ASP to PHP Cart Conversions* *Contact Us* *Buy The PHP Capture Card Plugin* Rate Our Services/View Our Feedback
laleirina Advanced Member United Kingdom 173 Posts	Posted - 01/03/2019 : 04:48:16 Hi guys, Ok, I reverted back to a version of the site from October 2018 and it now works. I don't know why the December version didn't work, but a win is a win. I will suggest to Zen that they upgrade the PHP version but I suspect they are keeping it old because of the installed base of applications that are written for PHP in the older version. But they could at least get a bit nearer to the current version, I'm guessing. Thanks for your help.
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