My subscription has run out, but I just noticed a glitch that I have to ask about.
All of my Product Detail pages show the title of Page Not Found - Wonderland ...
The detail page shows up; it's there and comes up when the item is clicked, but the page title is a bit off.
I'm wondering why that is and how to fix it.
You can see the site at wonderlandpopculture(dot)com ... any product detail page; they all do the same thing.
thx, shannon

Hi Shannon

You will need to update your support status here but in the meantime check that you have proddetail.php listed in the Pages admin page of your wordpress control panel.

Andy

Please feel free to review / rate our software

Thanks Andy. That worked.
I'm sorry that I'm not subscribed, but I don't want the updater and I don't want to spend $60 for questions and answers. I'd spend $20 or so for it, but I've spent so much already with eCommerce that I'm tapped out. Thanks a million for helping me with this one. And you might want to consider adding a less expensive option for those of us who want only to access your expertise once in awhile.
thx, sk

We have a cheaper option of $44.95 for 6 months https://www.ecommercetemplates.com/php-updater.asp

Andy

Please feel free to review / rate our software

Well, I'm sorry to say the $50 isn't that much "cheaper" than $60. And if I were you, I wouldn't call my product "cheap" for any reason. "Less expensive" communicates what you want to say; "cheap" does not. At least not in America!

You folks put out a very good product and you're really smart when helping with problems, but even $50 is a lot to ask from people just for your expertise after they've spent however much for the software and updaters. Like I said, maybe $20. Your customers are important to you (I can only assume) ... let them know you care by offering a reasonably priced way to get their questions answered after the first 6 months has expired. And 6 months isn't really all that long!

I know we (your customers) can be a pain sometimes, but your software isn't always all that user friendly and your manual definitely needs an update. I apologize if my statements offend you in any way. They're not meant to. They're only suggestions from someone who has been a customer for many years.

I just tried to use the Product Options for the first time and the button says Configure.
Why is that and how do I fix it?

Guess I should have tried everything when I had you on the line, but I had too much on my plate and I just figured your software would work properly without a whole lot of glitches.

Thanks again for your assistance.

Never mind ... I figured it out.
Just so you know, the online manual was absolutely no help at all.
I had to just try things and finally one of them worked.

These things should be discussed in the manual, or at least someplace on the site besides (maybe) the forum, which isn't helpful if you can't access it.

The Support received from Ect and fellow users is well worth the money.

Mark
Responsive Design Deals Ecomm Plus - ASP 6.8
www.paradiseclothingco.com

The tips section (free) is an amazing tool for me.
Just out of curiosity, some time back I looked at other shopping carts and ECT was (still) the amazing bargain that stood out to me.
I read many of the posts here, and time and again, I see folks praising the ect staff for amazing support, that is prompt and accurate.

It's alarming how much some cart providers cost. Many charging based on your sales. Taking a bigger chunk of your sales as you grow

For me, I'll gladly renew my support as it comes up.

Thanks,
David