Actually it's showing in a new orders recently even though the payment came through.

(10548) This transaction cannot be processed. The merchant's account is not able to process transactions.

I've noticed this message repeatedly and wondering if anyone else has received it and why is it happening?

Never had it in the past and as I said, the payments come through as they should. I just don't want something getting messed up with this.

Walt

www.rustystumps.com
Manufacturer of fine scale model railroad kits and detail parts

Hi Walt

It might be worth contacting Paypal to see if they have any sort of block on your account or on taking payments - that may just be down to the type of PayPal account you have. The error is coming from them rather than from the software.

Andy

Please feel free to review / rate our software

Hi, Andy,

I agree it's from PayPal. Thing is the payment comes through at the same time.

Yes, I'll contact them, it's just a pain to do lately.



Walt

www.rustystumps.com
Manufacturer of fine scale model railroad kits and detail parts

Here is a great link for looking up those pesky codes - https://www.paypal-support.com/s/?language=en_US

The code you show there returns an indication that you don't have a business account.

I had asked PayPal to drop the Virtual Terminal as I had no need for it. I thought I was paying extra $30 a month for this.

The person I talked with on this didn't tell me that VT is part of the PayPal Pro. So when this change was made I lost the transparent transactions which is coded in the website.

Took 4 days and that many or more phone calls to get them to put it back the way it was. Finally working correctly.


Walt

www.rustystumps.com
Manufacturer of fine scale model railroad kits and detail parts