Thrasher
Advanced Member
USA
208 Posts Pre-sales questions only (More Details...)
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 Posted - 02/18/2019 : 12:34:03
Good Afternoon....
I have now come full circle to the issue that started my challenges.
PayPal payments are not processing correctly. Up until a week ago everything was working great...... now I get " unauthorized" and funds are neither received... or debited. I have done a small transaction on my card.... and nothing happens.
Not sure what has changed... but????
Payment provider is set up correct.. I think.
Any thoughts???
Mark
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Andy
ECT Moderator
95440 Posts |
Posted - 02/18/2019 : 13:09:05
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Thrasher
Advanced Member
USA
208 Posts Pre-sales questions only (More Details...)
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Posted - 02/18/2019 : 13:30:58
Hello Andy.
I says the invoice is already paid. But it isn't.
It shows up in the New Order folder..... shows "Unauthorized" and no transaction in either PayPal accounts.
I originally set this up a long time ago.
I was almost sure I had to get an "identity token".... but, can't remember how I did it. I looked in the user manual and didn't find anything about it.
Mark
Edited by - Thrasher on 02/18/2019 13:57:05
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Thrasher
Advanced Member
USA
208 Posts Pre-sales questions only (More Details...)
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Posted - 02/18/2019 : 14:20:42
Andy....
I have it figured out I think.
I needed the PDT token from PayPal which I now have in my Payment Provided section.
I also need to remove the "Check out with PayPal" icon. This icon is taking the customer to the PayPal pro section of PayPal.
When I check out with the regular with the "CheckOut" button... things work fine.
How can I remove the "Check Out with PayPal" button?
Mark
Edited by - Thrasher on 02/18/2019 14:46:22
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V45
Advanced Member
United Kingdom
416 Posts Pre-sales questions only (More Details...)
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Posted - 02/18/2019 : 15:45:25
Hi Mark
Does this forum post help you out - [url]https://www.ecommercetemplates.com/support/topic.asp?TOPIC_ID=110698[/url]
Will - Bolton Manchester UK
Edited by - V45 on 02/18/2019 15:46:25
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Thrasher
Advanced Member
USA
208 Posts Pre-sales questions only (More Details...)
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Posted - 02/19/2019 : 07:32:37
Gentlemen... here is the error my cutomers are getting in addition to it show up on the new orders page as "Unauthorized":
Sorry, there seemed to be an error !
If you need any help with your purchase, then please be sure to contact us.
cURL package not installed in PHP. Set \$pathtocurl parameter.
Edited by - Thrasher on 02/19/2019 07:35:02
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Andy
ECT Moderator
95440 Posts |
Posted - 02/19/2019 : 07:50:58
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Thrasher
Advanced Member
USA
208 Posts Pre-sales questions only (More Details...)
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Posted - 02/19/2019 : 14:12:56
Andy...
Did all that...
Store is up to date 7.0.3
cURL is on the server and the path is in the Includes file.
Not getting any error message on the Admin page any more.
Transactions are processing.... but, the error message is still showing up after the transaction.... and the purchase is annotated as "Unauthorized"
I have to manually "Authorize" each transaction.
Error message is:
SSorry, there seemed to be an error !
If you need any help with your purchase, then please be sure to contact us.
No response from path: C:\Apache24\cURL\bin
Mark
Edited by - Thrasher on 02/20/2019 07:08:51
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Marshall
Ecommerce Template Guru
USA
1916 Posts |
Posted - 02/19/2019 : 21:50:44
quote:
SSorry, there seemed to be an error !
If you need any help with your purchase, then please be sure to contact us.
No response from path: C:\Apache24\cURL\bin
Did you type this into the forum or copy/paste from the page? There should no be 2 S's in Sorry which makes me wonder if there is some hidden issue. MarshallCENLYT Productions - ms designs Affordable Web Design Custom Ecommerce Designs Responsive Websites Cenlyt.com
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Andy
ECT Moderator
95440 Posts |
Posted - 02/20/2019 : 00:07:22
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Thrasher
Advanced Member
USA
208 Posts Pre-sales questions only (More Details...)
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Posted - 02/20/2019 : 07:22:08
Andy
Path is correct.
Marshall - here is the copy and paste.. I checked again this morning. On the previous post I must have hit the "S" key.
Sorry, there seemed to be an error !
If you need any help with your purchase, then please be sure to contact us.
No response from path: C:\Apache24\cURL\bin
Can I disable this cURL option? if so, what are the ramifications? I am in the process of securing the website.. does this have an impact on the cURL?
This thing has work PERFECT for years. Now.. not so much!
Sales are still going through, but I get calls because of this error message..... and things show up on my admin page as "Unauthorized." I have done transactions from my personal account to this store. It is taken from my account and is deposited in the store..... but, still says "Unauthorized." When I look in the store PayPal account.... the transaction says "Pending." I also looked into the account it is being pulled from.... it also says "Pending."
I certainly appears the BOTH accounts are waiting on something???
Not really sure what to do???? This appears to be a transaction completion issue.
Mark
Edited by - Thrasher on 02/20/2019 07:31:23
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Andy
ECT Moderator
95440 Posts |
Posted - 02/20/2019 : 07:46:32
The problem is almost certainly cURL related and normally we would suggest working with your host to sort out the problem there but in this case you are hosting this yourself, correct? I'm not a hosting tech so can't really help too much with the set up details. I can ask here though if anyone has any suggestions and you can have a look at the official site here https://curl.haxx.se/docs/faq.html Andy Please feel free to review / rate our software |
Thrasher
Advanced Member
USA
208 Posts Pre-sales questions only (More Details...)
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Posted - 02/20/2019 : 08:05:06
I assume you can't disable the cURL function?
Mark
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Andy
ECT Moderator
95440 Posts |
Posted - 02/20/2019 : 08:36:56
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Thrasher
Advanced Member
USA
208 Posts Pre-sales questions only (More Details...)
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Posted - 02/20/2019 : 08:55:51
Okay.....
I will let you know when I get this solved. Can't believe I am the first person to have this issue.
Mark
Edited by - Thrasher on 02/20/2019 08:56:10
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PayPal not processing