I have a website running an SQL database for the store. I haven't touched the store in months (from an FTP standpoint) and all cart pages work fine, except the product detail page. As of yesterday, a customer reported the product detail pages were showing an error.

Microsoft OLE DB Provider for ODBC Drivers error '80040e14'

[Microsoft][ODBC SQL Server Driver][SQL Server]The transaction log for database 'sciencesmartersql' is full due to 'ACTIVE_TRANSACTION'.

/vsadmin/inc/incfunctions.asp, line 2300

Again, I've changed nothing on the site since early January. Any ideas what caused this, or better yet, how to fix it?

Cooper

Hi Bill

I would pass the error on to your host and see what they say, you can reference these to help

https://social.technet.microsoft.com/Forums/windowsserver/en-US/7d57d59b-69ae-48e1-8cac-a9bbabb3f873/the-transaction-log-for-database-database-is-full-due-to-activetransaction?forum=sqldatabaseengine

https://stackoverflow.com/questions/17674973/the-transaction-log-for-the-database-is-full/17676296

Andy

Please feel free to review / rate our software

Thank you, Andy. I've submitted a ticket.

Cooper