If shipping weight is zero (electronic delivery) why does the cart ask buyers (on the Check totals and proceed to checkout page) to:
Compare rates (weight vs FedEx - our two options)
Please click here if your shipping destination is a commercial location.

Is there some way to disable this?

Jay Arthur, The KnowWare Man, works with companies that want to solve problems of delay, defects and deviation.

Hi

There isn't a away to disable that I'm afraid.

Andy

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Bummer. Causes unnecessary confusion.

Is there a way to mark specific products as no shipping?

Jay Arthur, The KnowWare Man, works with companies that want to solve problems of delay, defects and deviation.

Products can be marked Shipping Exempt in the product admin page.

Andy

Please feel free to review / rate our software

I marked one product Shipping Exempt, but the cart still shows Shipping Options and Commercial Location checkbox.

Jay Arthur, The KnowWare Man, works with companies that want to solve problems of delay, defects and deviation.

There is probably a workaround. Maybe I can offer a solution.
Are you on .asp or .php and how many products is this?

php
dozens of downloadable products

Jay Arthur, The KnowWare Man, works with companies that want to solve problems of delay, defects and deviation.

It looks like there would be places in inccart.php to check for somethingToShip

This is down around line 3540:
if($adminAltRates==1 && $somethingToShip){
$sSQL='SELECT altrateid,altratename,'.getlangid('altratetext',65536).',usealtmethod,usealtmethodintl FROM alternaterates WHERE usealtmethod'.$international.'<>0 ORDER BY altrateorder'.$international.',altrateid';
$result=ect_query($sSQL) or ect_error();
if(ect_num_rows($result)>0){ ?>
<div class="cart3row">


Jay Arthur, The KnowWare Man, works with companies that want to solve problems of delay, defects and deviation.

Typically I look for ways to handle these things without edits to the core files.
For example, we use the donations page as a make-a-payment page and I am hiding those same things you want to hide when going through checkout.
It's just some javascript and css on the cart page.

What we need to do is find a common thread with these products.
Or maybe a a simple database query where on the cart page we look at the products and then query the products table to see if all items on the order have no weight. If so, we just trigger some css to hide the bits you don't want to show.
All of that can be done with no edits to the core files.

The starting point would be to have some common thread with these products so we can pickup on that at checkout.
Do you suppose it's zero weight? or is there any other things these product have in common. Manufacturer? a portion of the product id?

Not knowing how many products you have, this may or may not be a good idea. Implement free shipping then mark the ones not eligible free shipping exempt. Or create a Free Standard Shipping discount and apply it to the applicable products.

Marshall
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