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 Captcha issue when price is zero -RESOLVED
Author « Topic »  

drivers
Ecommerce Template Expert

USA
890 Posts

Posted - 05/13/2019 :  17:13:05  
I am having an issue with captcha when price is zero. When there is something in the cart with a price attached to it, it works fine (on cart.php), when items are in the cart that are priced at zero, I get the following message:

Sorry, there seemed to be an error !

If you need any help with your purchase, then please be sure to contact us

reCAPTCHA failure. If you inadvertently refreshed this page, your order has been logged in our system.
missing-input-response
Continue Shopping

I purchased the updater, but have not seen the update in my account yet. I also need the latedownload updater as well as minicss... thanks!

When it gets late at night, go to bed... try again tomorrow.

Edited by - drivers on 05/14/2019 12:45:52

drivers
Ecommerce Template Expert

USA
890 Posts

Posted - 05/13/2019 :  17:14:06  
Version 7.0.0 PHP

When it gets late at night, go to bed... try again tomorrow.

dbdave
ECT Moderator

USA
10406 Posts

Posted - 05/13/2019 :  18:23:42  
Hi, I am not sure I have seen this issue here before, so I can't offer much help. I am sure an admin will be along shortly to assist.|
I did want to let you know that you can request the updater here - https://www.ecommercetemplates.com/updaters.asp

David

drivers
Ecommerce Template Expert

USA
890 Posts

Posted - 05/13/2019 :  18:52:02  
Thanks Dave,

I tried to download but the system hasnt updated to reflect my payment yet...



When it gets late at night, go to bed... try again tomorrow.

dbdave
ECT Moderator

USA
10406 Posts

Posted - 05/13/2019 :  18:55:02  
I see. From other posts on the forum, it seems sometimes it take a bit, or it must be done manually by an admin. I am sure Andy will get you fixed up shortly.

drivers
Ecommerce Template Expert

USA
890 Posts

Posted - 05/13/2019 :  19:04:58  
I have all the confidence in the world :) I am sure they can fix the zero price in cart equalling an error with captcha too... not sure why captcha wont show when price is zero... perhaps 7.0.5 has a fix in it... if not, I am sure that Andy or Vince will be able to figure it out quickly...

When it gets late at night, go to bed... try again tomorrow.

Andy
ECT Moderator

95440 Posts

Posted - 05/14/2019 :  00:01:10  
It seems you used a different email address on the updater purchase from the one in the forum profile. I've fixed that now and will look at at the Captcha question.

Andy

Please feel free to review / rate our software

Andy
ECT Moderator

95440 Posts

Posted - 05/14/2019 :  00:10:50  
I had a look and this issue came up and was fixed in March / April so updating to the latest version, 7.0.5 should fix that for you. Apologies for any hassles there.

Andy

Please feel free to review / rate our software

Andy
ECT Moderator

95440 Posts

Posted - 05/14/2019 :  00:48:27  
You asked via email about hiding the price if a customer isn't logged in, I'll answer it here in case it helps anyone else wanting the same.

You can set the retail price to zero https://www.ecommercetemplates.com/phphelp/ecommplus/parameters.asp#zeroprice

$pricezeromessage="<b>Price: Wholesale only</b>";

You would then want to hide the buy button if the customer isn't logged in so you'd also add this to includes.php

if(@$_SESSION['clientID']=='') $nobuyorcheckout=TRUE;

Andy

Please feel free to review / rate our software

drivers
Ecommerce Template Expert

USA
890 Posts

Posted - 05/14/2019 :  11:46:53  
ECT = Coding Kings AKA Customer service legends!

When it gets late at night, go to bed... try again tomorrow.

drivers
Ecommerce Template Expert

USA
890 Posts

Posted - 05/14/2019 :  11:52:09  
So if I understand correctly:

To allow people to add to a bid or quote, the price needs to be set to 0 and they can "checkout" with the items and it will send me the order valued at $0 which would indicate to me a bid request.

When they log in, the wholesale price will be shown and those with "accounts" that are logged in, can select what they want and purchase immediately.

If I dont want anyone who is not logged in to be able to add to cart, I add the code if(@$_SESSION['clientID']=='') $nobuyorcheckout=TRUE; to includes ,,, this would require them to log in to see the prices

All of the above correct?

When it gets late at night, go to bed... try again tomorrow.

Andy
ECT Moderator

95440 Posts

Posted - 05/14/2019 :  12:05:39  
Yep, that sounds about right to me.

Andy

Please feel free to review / rate our software

drivers
Ecommerce Template Expert

USA
890 Posts

Posted - 05/14/2019 :  12:45:37  
The update to 7.0.5 worked to resolve the zero price recaptcha error, now the error only appears upon refresh of the thanks page which is fine. Thanks!


When it gets late at night, go to bed... try again tomorrow.

Andy
ECT Moderator

95440 Posts

Posted - 05/14/2019 :  23:59:46  
What error do you get on the thanks page and what steps should I take to recreate that?

Andy

Please feel free to review / rate our software
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