data base issue.

Author	« Topic »
steven vaccaro Ecommerce Template Guru USA 1045 Posts	Posted - 05/22/2019 : 13:32:41 We were making product changes and some how corrupted a item. the item was hh-hs-225. Now any product search that is done with 225 brings up a bunch of products that do not display correctly. see picture one. And when you try to view these items on the live site, there is an error, see picture two. Any help would be appreciated. Edited by - steven vaccaro on 05/22/2019 13:33:19
Andy ECT Moderator 95440 Posts	Posted - 05/22/2019 : 13:47:33 Hi Steven Maybe it's worth deleting the product and setting it up again? Andy Please feel free to review / rate our software
steven vaccaro Ecommerce Template Guru USA 1045 Posts	Posted - 05/22/2019 : 13:58:01 I would if I could but dont have the option online. I downloaded the inventory file and the product id is a forward slash "\"
Andy ECT Moderator 95440 Posts	Posted - 05/23/2019 : 00:04:43 If you have access to phpmyadmin that can be edited / removed directly from the database. If you're not comfortable doing that, send me an email and I'll take a look. Andy Please feel free to review / rate our software
Andy ECT Moderator 95440 Posts	Posted - 05/23/2019 : 07:11:23 I have changed the product id there for you, can you let me know if everything is back to normal? Andy Please feel free to review / rate our software
steven vaccaro Ecommerce Template Guru USA 1045 Posts	Posted - 05/23/2019 : 11:13:22 perfect thanks.
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