product page http 500 error

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ccds Starting Member Australia 44 Posts Pre-sales questions only (More Details...)	Posted - 06/11/2019 : 00:07:48 Have just installed a responsive design Spirit PHP. I have altered little on it so far but when a product is clicked I get a http500 error. It was suggested that I check the PHP includes lines are entered in the code, not sure what was meant by that but I have reloaded all the vsadmin files etc and it is still the same. The website is https://www.jolebodyproducts.com.au/products.php Regards David DAWahlheim
Andy ECT Moderator 95440 Posts	Posted - 06/11/2019 : 00:38:19 Hi David Do you see these lines somewhere in the code of proddetail.php <?php include "vsadmin/db_conn_open.php" ?> <?php include "vsadmin/inc/languagefile.php" ?> <?php include "vsadmin/includes.php" ?> <?php include "vsadmin/inc/incfunctions.php" ?> <?php include "vsadmin/inc/incproddetail.php" ?> They may not all be together in the code. Can you ask your host to turn off friendly error messaging as there may be a real error being masked there? Andy Please feel free to review / rate our software
Marshall Ecommerce Template Guru USA 1916 Posts	Posted - 06/11/2019 : 04:01:49 Do you have <?php include "vsadmin/inc/incproddetail.php" ?> some place in the content area of the proddetail.php page as I cannot even get https://www.jolebodyproducts.com.au/proddetail.php to respond? I get the error message "www.jolebodyproducts.com.au is currently unable to handle this request." Marshall CENLYT Productions - ms designs Affordable Web Design Custom Ecommerce Designs Responsive Websites Cenlyt.com
ccds Starting Member Australia 44 Posts Pre-sales questions only (More Details...)	Posted - 06/11/2019 : 16:54:42 In the Proddetail.php, we have at ob_start(); and before the head section <?php include "vsadmin/db_conn_open.php" ?> <?php include "vsadmin/inc/languagefile.php" ?> <?php include "vsadmin/includes.php" ?> <?php include "vsadmin/inc/incfunctions.php" ?> and vsadmin/inc/incproddetail.php in the begin editable body section. DAWahlheim
Andy ECT Moderator 95440 Posts	Posted - 06/12/2019 : 01:13:38 Would you like to send me an email with your FTP details and I'll take a closer look for you? Andy Please feel free to review / rate our software
ccds Starting Member Australia 44 Posts Pre-sales questions only (More Details...)	Posted - 06/17/2019 : 16:42:56 Hi Andy I sent you the FTP info on the 13th to andy@ecommercetemplates.com Did you receive this? Regards David DAWahlheim
Andy ECT Moderator 95440 Posts	Posted - 06/18/2019 : 00:04:56 No, I'm afraid I didn't, would you mind sending on again and I'll check spam / junk folders. Andy Please feel free to review / rate our software
ccds Starting Member Australia 44 Posts Pre-sales questions only (More Details...)	Posted - 06/18/2019 : 00:11:42 Hi Andy I have just resent it to andy@ and info@ DAWahlheim
Andy ECT Moderator 95440 Posts	Posted - 06/18/2019 : 00:27:21 Got it and I'll look now. Andy Please feel free to review / rate our software
Andy ECT Moderator 95440 Posts	Posted - 06/18/2019 : 00:47:53 That's fixed now. I turned off friendly error messaging via the .htaccess file php_flag display_startup_errors on php_flag display_errors on That told me the error was on proddetail.php, line 15 which was <title>ECT store: <?phpprint $productname which should be <title>ECT store: <?php print $productname Andy Please feel free to review / rate our software
ccds Starting Member Australia 44 Posts Pre-sales questions only (More Details...)	Posted - 06/18/2019 : 00:51:05 Well done Andy, thankyou DAWahlheim
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