my account is wrong - can not update

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isntworkdull Ecommerce Template Expert United Kingdom 900 Posts Pre-sales questions only (More Details...)	Posted - 08/14/2019 : 13:20:03 Hi Guys I bought 12 months sub on 1/5/19... but just went to update to 7.05 and it says "I'm sorry, we couldn't find any Ecommerce products matching your email address." Could you fix this for me please as need to update tonight... my email address is the one in profile. thanks James p.s my profile does say: Support Period: 261 day(s)... but clearly there is an error here Edited by - isntworkdull on 08/14/2019 14:20:56
Vince Administrator 42874 Posts	Posted - 08/14/2019 : 15:13:37 Hi James It looks like you had different emails for the original template purchase and for the updaters but I've fixed that now and you should be able to download. Vince Click Here for Shopping Cart Software Click Here to sign up for our newsletter Click Here for the latest updater
isntworkdull Ecommerce Template Expert United Kingdom 900 Posts Pre-sales questions only (More Details...)	Posted - 08/14/2019 : 15:14:44 can confirm its sorted... thanks
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