Shipping Error after 7.1.4 Updater

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1234 Ecommerce Template Expert USA 974 Posts	Posted - 09/07/2019 : 06:27:43 I have USPS, FedEX and UPS selected as my shippers. On the shipping selection page (after applying the new updater), the USPS option is showing fine. However below that there are 2 large "Server Error 500" messages that now display where the FedEx and UPS options used to be. I haven't made any changes to my shipping methods prior to this updater. Any suggestions? P.S. - I turned off FedEx and UPS for now, so customers won't see the large error messages. Please let me know if I need to turn these back on for evaluation.
Sinbad ECT Moderator USA 65937 Posts	Posted - 09/07/2019 : 08:12:50 Hi that appears to be the generic error message if the site is on Servelink can you try turning on detailed error messaging as outlined here https://servelink.com/clients/index.php?rp=/knowledgebase/29/Internal-Server-Error-HTTP-500.html and then post the results. Winners never quit, quitters never win CSS and Responsive Designs User Manual for Ecommerce Templates
1234 Ecommerce Template Expert USA 974 Posts	Posted - 09/07/2019 : 10:02:12 I was unable to locate any 500 messages in my Logs. There are numerous 404 codes and some 301 codes, but no 500 codes. I re-applied the updater and turned FedEx and UPS back on but I am still receiving the 500 error messages. I immediately searched my Logs again but the 500 error is not showing in there. The only other thing I can see on that screen is "Undefined" just above where the FedEx and UPS shipping rates should be. I assumed that it had something to do with the new USPS changes, maybe something in the new vsadmin/inc/uspsshipping.asp file perhaps? I will open a support ticket with Servelink and have them look into it as well.
1234 Ecommerce Template Expert USA 974 Posts	Posted - 09/07/2019 : 10:52:30 The wonderful people at Servelink were able to track down some of the 500 error information. Here is one of several of these messages. I apologize for the length but I wanted to post it all so it can be diagnosed. 2019-09-07 16:54:25 W3SVC43 draconis 204.140.21.20 GET /vsadmin/shipservice.asp shiptype=7&numshiprate=2&sessionid=7lqp88r7gvfnunfzbamayq7sv3&destzip=23111&sc=United+States+of+America&scc=US&sta=VA&orderid=16389\|340\|800a01c2\|Wrong_number_of_arguments_or_invalid_property_assignment:_'writeshippingoption' 443 - 76.27.168.29 HTTP/2.0 Mozilla/5.0+(Windows+NT+10.0;+Win64;+x64;+rv:69.0)+Gecko/20100101+Firefox/69.0 cract=cor;+pcatorman=cat;+loginkey=;+WRITECKP=c90f1b0a177b28517197caa92947672b;+WRITECKL=chelsey15;+ordersearchfield=name;+_ga=GA1.2.921576875.1564523687;+pdisp=5;+__stripe_mid=984c4175-170d-4290-af7e-50b58b577f8a;+ectcartcookie=7lqp88r7gvfnunfzbamayq7sv3;+_gid=GA1.2.184585015.1567799223;+ASPSESSIONIDQQCDBTAQ=FMLBOCIBABBDDBHOKHHFMPGG;+_gat_gtag_UA_5239727_4=1;+__stripe_sid=35946578-0de4-4542-98e2-ba1451b9ea4e https://www.usafleetsupply.com/cart.asp www.usafleetsupply.com 500 0 0 1399 882 1558
1234 Ecommerce Template Expert USA 974 Posts	Posted - 09/07/2019 : 11:27:15 Just to note: If I select "Show Alternate Carriers in Menu" in Main Settings, I do not get the error messages on the shipping selection page. The error messages show when "Show All Shipping Carriers Together" is selected.
Vince Administrator 42874 Posts	Posted - 09/07/2019 : 11:30:03 Hi 1234 This is fixed now and if you get a new copy of the updater and copy the files... vsadmin/inc/inccart.asp vsadmin/shipservice.asp ...to your site that should fix this. Vince Click Here for Shopping Cart Software Click Here to sign up for our newsletter Click Here for the latest updater
1234 Ecommerce Template Expert USA 974 Posts	Posted - 09/07/2019 : 11:40:29 Got it! Thanks again Vince!
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