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 Admin Postal Zones Mishap
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markaricnewsom
Advanced Member

USA
223 Posts

Pre-sales questions only
(More Details...)

Posted - 09/26/2019 :  15:21:29  
I have had a client for many years that uses the Postal Zones to charge for handling. For more than a decade they have had the following set up:

Postal Zone "United States"

Max Price 10 = Handling Charge of $3.75
Max Price 30 = $7.75
Max Price 50 = $8.75

They had an order come in for exactly $30.00 and they were charged $8.75. What would have caused this?


Mark Newsom
Web Consultant
P.O. Box 852
Kimberling City, MO 65686

markaricnewsom
Advanced Member

USA
223 Posts

Pre-sales questions only
(More Details...)

Posted - 09/26/2019 :  15:42:16  
Order Total: $30.00
Shipping: $8.75
Grand Total: $38.75


This should have been a Shipping Charge of $7.75 not $8.75

Mark Newsom
Web Consultant
P.O. Box 852
Kimberling City, MO 65686

Vince
Administrator

42874 Posts

Posted - 09/27/2019 :  00:38:27  
Hi Mark
Well, that does seem like it should have charged $7.75 for the shipping. Have you tried recreating this yourself and does it give the same shipping cost for you? Also, is it just one $30 item this happens with or do all orders totalling $30 give the same shipping amount?

Vince

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